Senior Events & Sponsor Operations Manager
- london, england, United Kingdom
- Permanent·Remote
- Full time
- £63 - £77 Per Hour
Job Description
Senior Events & Sponsor Operations Manager
About LXA
LXA is a marketing, technology and AI learning business helping organisations build modern marketing capability. We work with global brands to upskill teams across areas such as AI, data, martech, CX and digital transformation through a mix of training, research and live experiences.
Alongside our corporate learning programmes, LXA runs AntiCon, a well‑established series of B2B marketing events that bring together senior marketers, technologists and industry partners to learn what’s next in marketing and technology.
We are a small, experienced team with a strong track record, long‑standing client relationships and a global community of over 200,000 marketing, sales and technology professionals. Our work spans enterprise clients and high‑growth organisations, and our environment rewards curiosity, accountability and high standards of delivery.
London‑based. Remote working currently. However, in 2026 the role may require up to 3 days per week in the office.
Some out‑of‑hours work will be required during peak delivery periods (especially May and October, plus occasional evening events). Time‑in‑lieu is offered for approved additional hours.
Up to £70,000 depending on experience.
Reporting Line
Reports to the Managing Director. No direct reports initially. Team management responsibilities may be added over time as LXA grows.
Role Summary
LXA is hiring a senior, hands‑on Senior Events & Sponsor Operations Manager to lead operational delivery across our flagship in‑person event, a mid‑sized in‑person event, and a changing calendar of virtual and in‑person events. You will also own sponsor service and campaign operations that sit around these events.
Your primary focus is flawless event execution and proactive sponsor management. You will manage multiple deliveries in parallel, run detailed operational plans, and communicate early and clearly with sponsors, delegates, suppliers and internal teams so nothing slips, no one has to chase, and events run smoothly.
Core Responsibilities
1) Flagship and In‑Person Event Operations (Primary Accountability)
- Own end‑to‑end logistics and operational delivery for ‘AntiCon’ LXA’s flagship annual in‑person event.
- Lead detailed operational planning, timelines, and delivery documentation to ensure no detail is missed.
- Act as the day‑to‑day operations lead across venue, AV, catering, staffing, suppliers, sponsors and delegates.
- Manage event‑week and on‑site delivery with calm real‑time decision‑making and fast escalation of critical issues.
- Maintain risk logs and contingency plans to prevent avoidable delivery failures.
2) Sponsor Operations and Client Services (Primary Pillar)
- Serve as the main point of contact for sponsored and non‑sponsored event campaigns.
- Proactively manage sponsor/client expectations with clear deliverables, timelines, and regular updates.
- Own internal campaign calendars and cross‑team coordination (marketing, sales, delivery).
- Produce and manage sponsor information packs, contracts and enquiries.
- Ensure communication SLAs are consistently met and sponsors never need to chase for information.
3) Delivery of Other Events (Virtual and In‑Person)
- Own logistics and delivery for approximately 15 additional events per year (dinners, webinars, summits), with volume varying across the year.
- Independently manage smaller events end‑to‑end, including supplier coordination, run‑of‑show planning and delegate/sponsor experience.
- For virtual events, manage registration journeys, automated attendee communications, sponsor deliverables and live production support.
4) Event Technology and Operations Stack (Power User / Admin)
- Operate and maintain event workflows in HubSpot and other event platforms (for example Bizzabo).
- Duplicate, configure and manage templated landing pages, registration journeys, lists and workflows for events and campaigns.
- Maintain data hygiene and registration accuracy to support smooth delegate and sponsor experiences.
- Troubleshoot operational system issues and suggest improvements in collaboration with internal owners.
5) Coordination of Other Client Projects and Internal Initiatives
- Coordinate delivery of non‑event client campaigns such as research reports and content or training material projects.
- Act as a client‑facing delivery lead to manage expectations, timelines, and stakeholder communications.
- Support internal operational initiatives as needed in a small, fast‑moving team.
6) Supplier Management and Budget Delivery
- Deliver events and campaigns within assigned budgets.
- Track costs vs plan, identify savings, and elevate forecast overruns early.
- Negotiate supplier costs and contracts, with initial support on major legacy relationships, progressing to full ownership.
What Success Looks Like
- Events are delivered flawlessly, on time, and within budget.
- Sponsors experience seamless delivery across events and campaigns, with proactive comms and zero chasing.
- Multiple concurrent events and campaigns are delivered without dropped details, missed deadlines, or budget surprises.
- Event workflows in HubSpot and related platforms run smoothly with minimal errors.
- Risks are identified early, with clear mitigation and calm escalation when required.
Required Experience and Skills (Must‑Have)
- 5 to 7 years’ experience in B2B event operations or event‑led programme delivery, with a strong hands‑on execution track record.
- Proven experience delivering in‑person and virtual B2B events, including complex stakeholder and supplier environments.
- Sponsor/client services capability including expectation management, deliverables coordination and campaign delivery.
- Strong experience managing suppliers and delivering against budgets.
- Impeccable organisation and attention to detail, with evidence of managing multiple concurrent deliveries.
- Clear, proactive communicator who prevents last‑minute crises.
- Active interest and comfort working in the martech and AI landscape, staying current with relevant developments.
Nice‑to‑Have
- Experience using HubSpot for event operations (lists, forms, workflows, landing pages).
- Familiarity with event platforms such as Bizzabo or equivalents.
- Experience in training, learning, or professional development organisations.
Working Environment and Culture Fit
LXA is an 8‑year‑old company entering a critical growth phase. We are a small, long‑tenured, high‑trust team that works hard without ego. We value people who:
- Roll up their sleeves and deliver, not just design process.
- Are strong‑minded, solutions‑focused and comfortable making decisions.
- Enjoy agile, changing environments and can think on their feet.
- Collaborate naturally across functions and stay open to new ways of working.
- Live an “always learning” mindset in a fast‑evolving tech landscape.
You’ll thrive here if you like ownership, pace and variety. You may struggle if you prefer rigid process, narrow role boundaries, or low‑change environments.
Hiring Process
- Application: Via email at submit your CV, link to your LinkedIn Profile and responses to:
- Describe one B2B in‑person event you delivered end‑to‑end: size, your role, what went wrong, what you did.
- Example of proactively managing a sponsor or client campaign. What did you communicate and when?
- What event tech have you used (HubSpot, Bizzabo, others) and what did you do with it?
- Peak‑period working: give one example of how you stayed organised under pressure.