Senior Field Debt & Revenue Protection Officer

British Gas is seeking a Senior Debt & Revenue Protection Officer to join our field-based team across South Manchester. You will visit customer premises, investigate energy debt and potential energy theft, and balance welfare with commercial outcomes.

You will assess circumstances, identify vulnerabilities, conduct metering checks, and support correct billing while complying with policies and regulations. The role requires independence, empathy, and the ability to de-escalate challenging

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