Senior In-House Repair Technician
- london, england, United Kingdom
- Permanent·On-site
- Full time
Job Description
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 Alpha - our rapidly developed humanoid platform now running in real industrial pilots - and we’re growing the team to take it even further.
About the Role
We are looking for a Senior In-House Repair Technician the deepest hands‑on repair capability in our Services Repair Centre. You will perform complex repair, rework, and full overhaul/restore on parts, sub-systems, and full robots, and deliver approved upgrades to existing units. You will also be our forensic‑analysis specialist, determining root cause and supporting warranty decisions in both directions.
This is a senior, hands‑on role. You will act as a “flying doctor” at customer sites for the most difficult interventions, help author the work instructions the rest of the team follows, and mentor Associate and Advanced technicians.
What You’ll Do:
Perform complex repair, rework, and full overhaul/restore on parts (SRUs), sub-systems, and full robots.
Deliver approved upgrades to existing robots and parts.
Lead physical troubleshooting and forensic analysis when Remote Services cannot localise a fault, determining root cause and supporting warranty determination (supplier claims, proof a fault was not caused by Humanoid…).
Act as a flying doctor at customer sites for the most difficult on‑site interventions.
Partner with Product Services Engineering and the Training team to author clear, low‑skill work instructions.
Mentor Associate and Advanced technicians and contribute to the skills matrix and the unified career path across In‑House, Remote, and Field roles.
Own refurbishment throughput and quality for the most complex part families, and certify work to specification.
We’re Looking For:
Mechanical/electrical technician training plus ~5+ years of hands‑on repair experience, with deep specialisation.
Proven ability to overhaul and restore complex electromechanical systems and full robots to specification.
Strong forensic troubleshooting skills — you find root cause and can defend a warranty determination with evidence.
Ability to author work instructions and mentor other technicians.
Rigorous quality, certification, 5S and health‑and‑safety discipline.
Willingness to travel for on‑site interventions.
Nice to have:
Experience with humanoid, legged, or advanced robotics hardware.
Familiarity with calibration, metrology, and test/certification requirements for precision mechatronics.
Exposure to failure‑analysis methods and supplier‑quality / warranty processes.
Experience setting up or scaling a repair or refurbishment operation.
What We Offer
Competitive equity: stock options with meaningful upside as we scale.
30+ days off, including 23 days annual leave, all UK bank holidays, and additional company closure days (including Christmas–New Year shutdown).
Private healthcare, including virtual and in‑person care.
Pension scheme with 8% total contribution (5% employee, 3% employer) on full earnings.
Free daily breakfast, catered lunch, and snacks in office.
Work at the frontier – collaborate daily with world‑class engineers, researchers, and product experts building the next generation of AI and humanoid robotics.
Real ownership – direct access to founding leadership, meaningful input on product direction, and the ability to drive key initiatives from day one.