Senior Installation Technician

About the Role

Our client is seeking an experienced Senior Installation Technician to join their dedicated team in Birmingham . This role involves the precise installation and initial setup of specialized equipment at customer sites, as well as providing advanced technical support and troubleshooting. You will play a key role in ensuring that all installations meet the highest standards of quality and performance, contributing significantly to client satisfaction. This position offers a dynamic mix of hands-on work and client interaction, requiring a blend of technical expertise and problem-solving skills within a hybrid work model.

Key Responsibilities

• Lead and execute the installation of complex technical systems and equipment at customer premises, adhering to strict project timelines and quality standards.
• Perform in-depth system testing and commissioning post-installation to ensure optimal functionality.
• Provide advanced troubleshooting and repair services for installation-related issues, identifying root causes and implementing effective solutions.
• Train customers and end-users on the proper operation and basic maintenance of installed equipment.
• Collaborate with project managers and sales teams to ensure smooth project delivery and client communication.
• Mentor junior technicians, sharing knowledge and best practices to enhance team capabilities.

Requirements

• Minimum of 5 years of experience in a technical installation or field service role.
• Demonstrated expertise in installing and configuring (Specific type of equipment, e.g., industrial machinery, IT infrastructure).
• Strong understanding of electrical, mechanical, and network systems relevant to installations.
• Excellent diagnostic and problem-solving skills, with a methodical approach to troubleshooting.
• Ability to read and interpret technical drawings, schematics, and manuals.
• Effective communication and customer service skills, comfortable interacting with diverse clientele.

Benefits

• Competitive salary package.
• Hybrid working arrangement offering flexibility.
• Company vehicle and fuel card for site visits.
• Comprehensive health, dental, and vision insurance.
• Generous annual leave entitlement.
• Opportunities for career advancement and specialized training.