Senior Integration & Solution Architect

Step into a place where exceptional care, patients, culture, and careers come together.

Explore our current vacancies and take your first step toward making a real difference.

Join us. Make a difference. Be part of Team LGT.

Main area Information and Communication Grade Band 8b Contract Fixed term: 18 months (Short Term Project) Hours Full time - 37.5 hours per week (Flexible working with Site base in Catford and home working (required to travel to other hospital sites).) Job ref 197-RF8715

Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.

Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.

We have recently launched our new vision and values to mark the LGT10 – the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional. In the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities.

Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as “good” or “outstanding” in over three-quarters of the services inspected by the Care Quality Commission.

Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.

LGT is a centre for the education and training of medical students enrolled with King’s College London’s GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.

We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the ICS in Bexley, Greenwich and Lewisham.

Job overview

The Senior Integration and Solution Architect is responsible for the implementation, support and/or upgrade of complex EPR developments, developed applications, data sharing solutions and the Trust Integration Engine (TIE). The Senior Integration and Solution Architect coordinates the design, system validation, implementation and upgrade activities across developed solutions and venues of care, developing more complex aspects of the Trust’s EPR systems.

Main duties of the job

To manage the development of complex solutions for the Trust’s clinical applications and the TIE.

To respond appropriately to operational issues as required.

To document and maintain existing and new data feed requirements and work with third party suppliers / trust resources in process mapping, message mapping and integration testing for these feeds.

To provide oversight and risk mitigation for interface activities with technical and third-party system interface engagement teams.

To provide technical documentation such as reference materials, installation instructions, knowledge-based articles, and specifications related to developments and interface feeds.

To manage the implementation of developed configuration changes to the trust’s clinical applications.

To manage the prioritisation of the delivery of developmental changes and system integration improvements by the Trust’s Change Management Process.

Working for our organisation

Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:

• Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
• Widening access (anchor institution) and employability
• Improving the experience of staff with disability
• Improving the EDI literacy and confidence of trust staff through training and development
• Making equalities mainstream

Detailed job description and main responsibilities

The Senior Integration and Solution Architect is responsible for the implementation, support and/or upgrade of complex EPR developments, developed applications, data sharing solutions and the Trust Integration Engine (TIE). The Senior Integration and Solution Architect coordinates the design, system validation, implementation and upgrade activities across developed solutions and venues of care, developing more complex aspects of the Trust’s EPR systems.

Key Result Areas & Performance:

• To manage the development of complex solutions for the Trust’s clinical applications and the TIE.
• To respond appropriately to operational issues as required.
• To document and maintain existing and new data feed requirements and work with third party suppliers / trust resources in process mapping, message mapping and integration testing for these feeds.
• To provide oversight and risk mitigation for interface activities with technical and third-party system interface engagement teams.
• To provide technical documentation such as reference materials, installation instructions, knowledge-based articles, and specifications related to developments and interface feeds.
• To manage the implementation of developed configuration changes to the trust’s clinical applications.
• To manage the prioritisation of the delivery of developmental changes and system integration improvements by the Trust’s Change Management Process.
• To provide solution functionality and integration expertise to Trust engagement teams; including, but not limited to, system domain (environment) strategy, regulatory, code/package management, optimisation and alignment to national and legislative standards.
• To provide technical support for custom development, user defined functions, interfaces, reports, extracts, data migration scripts and conversions.
• To be proficient in the tools supporting implementation and on-going maintenance of the TIE and third-party applications as required.
• To provide 3rd line technical support for troubleshooting and performance analysis of developed and purchased applications, including the TIE.
• To define, monitor and report on Service Level Agreement (SLA) performance and work with vendors to ensure contractual SLAs are adhered to.
• To advise and assist the Programme Management Office resources during project implementations including but limited to resource, cost and delivery timescale estimations.
• To ensures change control processes are in place and adhered to by project teams and IT Department staff.
• To coordinate solution and venue engagement activities across programmes with technical teams to support environment/domain planning and management.
• To assist with the identification of efficiency improvements within the IT Dept’s services.
• To work with senior managers across the Trust to develop service improvements on an on-going basis.
• To identify technical and process needs, provide recommendations for appropriate solutions and contribution to ICT strategic planning.
• To contribute to IT Disaster Recovery planning.
• To represent the IT Department at both internal and external meetings.
• To stay current in on-going education offerings pertinent to role development and overall consulting skills.
• To establish and maintain policies and procedures to ensure successful operation of all clinical applications.
• To work in accordance with corporate and organizational security policies and procedures.
• To take appropriate action to prevent and report any compromises of security within scope of role.
• Responsible for participating in the 24-hour extended support service (on-call on a rota basis).

The post holder will:

• Provide technical team alignment to ensure teams are in sync regarding needs and upcoming activities.
• Successfully validate solutions and processes including the validation of integration between the EPR and other systems, across venues of care, as measured by absence of patient-safety and go-live issues.
• Ensure integration and development successful Go lives are delivered on time with high degree of trust acceptance and with well-integrated systems/solutions across venues of care.
• Ensure change control procedures are implemented and followed.
• Work closely with IT colleagues to achieve the overall aims of the department.
• Support the development and implementation of the IT Strategy.

Work force

The Senior Integration and Solution Architect will be responsible for:

• Line management of technical staff within the Solution Design and Integration function and the Graduate Trainee programme.
• The effective recruitment and selection of staff in line with the Trust’s Recruitment Code and Recruitment & Selection Processes and Standards.
• Ensuring that staff are appraised annually, have clear objectives which link to department, care group or corporate objectives and a personal development plan.
• Ensuring accurate records are kept of all annual leave, study leave and sickness.
• Identifying training and development needs of staff in line with departmental and Trust Objectives and ensure all new staff receive core and departmental induction.
• Ensuring performance issues are dealt with in an appropriate and timely manner and follow the Trust's Disciplinary or Performance Procedures where formal action is necessary.
• Ensuring that working practice complies with the Trust's policies and procedures for Data Protection, Confidentiality and Health and Safety ensuring the environment in which you and your staff work is safe, clean and tidy
• Observing and continually promoting equal opportunities in compliance with the Trust's policies on Equality and Diversity and Dignity at Work.
• Developing team morale and motivation through effective personal leadership, ensuring views and decisions are communicated both up and down the management structure.

Participate in a combination of knowledge transfer and training initiatives to support both personal development and service enhancement.

The Senior Integration and Solution Architect will be responsible for the following:

• To ensure budget allocation is not exceeded in any one year for assigned budgets. Any planned expenditure needs to be reviewed and approved by the Associate Director of Clinical Systems Delivery.
• To be an authorised signatory against the IT budget as allocated by the Associate Director of Clinical Systems Delivery.
• To ensure compliance with Standing Financial Instructions.
• To deputise for the Associate Director of Clinical Systems Delivery.
• To provide cover for colleagues as appropriate.
• To assist in project work providing estimation and compliance tracking.

Partnerships

• Communications and Relationships

The Senior Integration and Solution Architect will have the following key relationships:

• Systems Team Manager
• Associate Director of Clinical Systems Delivery
• Associate Director of IT Programmes
• Deputy Director of IT
• Chief Information Officer
• Chief Clinical Digital Officer
• Senior Trust Managers and other ICT Managers
• Clinical Advisory Group
• IM&T Strategy Steering Group
• IT Customer Services Manager
• IT Infrastructure Manager
• IT Service Desk
• Information Governance Manager
• Desktop support and network support staff
• External suppliers (Cerner, Servelec)
• Trust application users
• CCG’s and ICS

The Senior Integration and Solution Architect will provide specialist expertise and report directly to the Associate Director of Clinical Systems Delivery.

The post holder will:

• Translate and communicate expert technical advice to non-IT Specialists in a clear, concise and understandable manner.
• Develop good working relationships and provide specialist advice to colleagues across the Trust.

Person specification

Qualifications & Training

• Master’s Degree level or substantial equivalent experience.
• Evidence of continual professional development.
• IT related degree
• ITIL Qualification

Experience

• Extensive experience in healthcare computing, including significant experience of managing enterprise wide clinical systems or Integration Engines.
• Has participated in multiple phases of an integrated health system implementation.
• Good proven knowledge of integration techniques, interfacing protocols and messaging systems including: HL7, CDA or FHIR.
• Has previously engaged successfully in multiple implementation cycles.
• Experience of the Support, Management, Configuration & Build of Cerner Millennium.
• Good proven knowledge and an understanding of specialist ICT technologies including TCP/IP, DNS, DHCP, Microsoft Active Directory, Database technologies (e.g. SQL Server, Cache).
• Experience of the use of UCERN for determining roles and responsibilities in delivery of Cerner Millennium
• An excellent understanding of the patient journey and the key challenges Trust clinicians face with respect to use of systems.
• NHS Experience
• Experience writing and reviewing NHS Policy documents and developing Standard Operating Procedures (SOPS)
• Experience managing a team within a healthcare environment

Knowledge & Skills

• In-depth knowledge of Build & Configuration of Cerner Millennium including the use of DCWs.
• Has strong supplier facing presentation and facilitation skills.
• Advanced computer skills, including Microsoft Office suite.
• Execut
• Ensures change control processes are in place and executed.
• Able to function autonomously in role.
• Provides troubleshooting support across solutions and venues to engagement team.
• Able to quickly assess complex situations and provide practical and effective solutions.
• Expert knowledge of EPR systems.
• Knowledge and experience of large System deployment within a healthcare environment.
• A track record of delivery within budget and timescales.
• High level understanding of NHS systems and environments
• Track record of innovation with an ability to inspire and lead the implementation of change.
• Proven knowledge of designing and managing highly secure and complex systems.
• A working understanding of PRINCE 2 Project Management Methodology
• Project plans, manages and controls to budget and time.
• A working understanding of ITIL Service Management and Methodology Processes.
• Excellent problem solving and high-level negotiation skills
• Excellent motivational and line management skills.
• A willingness to accept responsibility and provide leadership in a high-pressure environment.
• Able to work with all levels of managers and prioritise own workload.
• Understanding and knowledge of IT Strategy
• Knowledge and understanding of application architecture

As a local employer and anchor institution we work closely with our community to recruit locally and we welcome applications from the widest variety of people to ensure our workforce are reflective of the local communities which we serve. We encourage all suitable candidates to apply including if you are Black, Asian or other ethnic minorities, live with a disability (visible or not) or are LGBT+. We have a number of active staff networks including Disability, LGBT+, Multicultural Inclusion and Women’s staff networks to bring staff together and celebrate diversity across our whole workforce.

Please note: Information provided during recruitment and pre‑employment checks must be accurate. Misrepresentation may be investigated as fraud and could lead to withdrawal from the process, professional sanctions, or criminal action.

Please note: that sponsorship under the Skilled Worker route is subject to Trust allocation and UK Visas and Immigration (UKVI) approval.

Use of AI in recruitment: We may use artificial intelligence (AI) tools to support the initial review of applications against the essential criteria for this role. Where AI is used, it will support rather than replace human decision-making, and applications will remain subject to appropriate human review.

Employer certification / accreditation badges

#J-18808-Ljbffr