Open roleExternal
Senior ITSM Process & Change Coordinator
- craigavon, northern ireland, United Kingdom
- Permanent·On-site
- Full time
- £55 - £75 Per Hour
Job Description
A&O Shearman is seeking a Senior ITSM Process Support Analyst to join the IT Services team in Belfast. The role focuses on administering ITSM processes, maintaining documentation, and supporting Change, Problem and Service Design activities.
You will coordinate governance forums, produce management information, and escalate risks and exceptions to process owners. Strong ITIL background and stakeholder communication are essential.
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