Open roleExternal
Senior ITSM Process & Governance Analyst
- lisburn and castlereagh district, northern ireland, United Kingdom
- Permanent·On-site
- Full time
- £65 - £90 Per Hour
Job Description
A&O Shearman’s IT team in Belfast is seeking a Senior ITSM Process Support Analyst. The role focuses on coordinating ITSM processes across Change, Problem, and Service Design, with governance and evidence to support compliant delivery.
You will work closely with global service desk teams, vendors, and stakeholders to prepare information, highlight risks, and elevate decisions to the appropriate process owner or forum. Degree and ITIL certification preferred.
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