Senior Lead Product Manager

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you.

About you:

To be successful and thrive as a Senior Lead Product Manager at Access Hospitality, you will need first and foremost to have an entrepreneurial mentality. You are committed to excel with energy and endurance, as you understand that building a product is hard but satisfying work. You have a passion for building great products and technology, superior communication skills, high integrity, and great attention to detail.
You’re a doer, who will adapt and change tactics until you find the winning approach. You feel comfortable getting your hands dirty in the problems of today, yet never losing sight of the long-term direction. You have stamina, resilience, and grit. As a Senior Lead Product Manager at Access, you will work to deliver a world class, rapidly deployable suite of products to disrupt the hospitality market. You will work with the company Leadership, the Sales and Marketing teams along with the Design, Engineering and Support teams to drive market share & growth.

Day-to-day, you will:

Product Strategy & Roadmap Ownership – Defines and drives the end-to-end product strategy for the Hospitality Operations Suite (Access Maintain & Access Trail), building compelling business cases for senior leadership and managing the full roadmap from concept to launch — ensuring products are strongly differentiated in the market.

Stakeholder & Cross-Functional Collaboration – Works closely with stakeholders across the business to prioritise features and enhancements based on market needs, customer feedback and business goals, while forging transparent working relationships with divisions across the organisation.

Customer-Centric & Agile Delivery – Champions the voice of the customer in all product decisions, ensuring a market-driven approach, while managing agile release processes that consistently communicate and deliver clear customer value.

Innovation, AI & Security – Continuously monitors industry trends and emerging technologies to identify opportunities for innovation, leverages the latest AI tooling — including Agentic AI — to maximise output and product impact, while ensuring compliance with the company's Information Security Management System (ISO 27001)

Your skills and experiences might also include:

Strategic Product Management Expertise – Brings significant experience in strategically focused product management and business strategy, with a proven track record of delivering highly successful SaaS products to market and managing high-revenue, multi-product portfolios.

Exceptional Communication & Organisational Skills – Communicates with confidence and clarity at the highest levels of an organisation, with excellent written and verbal skills, strong organisational ability, and a willingness to attend customer-facing events — both 1:1 and broader — as required.

Adaptable, Self-Driven & Delivery-Focused – Self-motivated and equally effective working independently or within a team, with the flexibility to adapt to changing circumstances, the ability to work to tight timescales, and a clear understanding of the importance of delivering quality products quickly.

Market Disruptor with Hospitality Insight – Demonstrates a genuine desire to challenge the status quo and disrupt the market, driven to make a meaningful difference for the team, the business and the client — with a deep understanding of the Hospitality market being a distinct advantage.

What are we all about?

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.

With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do . We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.

We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?

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