Senior Legal Counsel (Ops & Tech)

Job Type: Permanent

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Senior Legal Counsel ( Operations, Technology & Procurement)

The Role

This is a senior legal business partner role within the Hiscox Legal team, reporting to the Group General Counsel.

The successful candidate will serve as the primary legal adviser to Hiscox's Technology, Operations, Procurement, Data Prvacy and Digital Transformation teams, providing commercially focused legal advice that enables strategic decision-making while appropriately managing legal and regulatory risk.

The role combines complex commercial contracting with strategic advisory work across technology, digital transformation, outsourcing, artificial intelligence, operational resilience and business change initiatives. The successful candidate will work closely with senior stakeholders across the Group and will play a key role in helping Hiscox deliver innovation, transformation and growth in a safe, efficient and commercially effective manner.

The role requires strong commercial judgement, excellent stakeholder management skills and the ability to balance legal rigour with pragmatic business delivery across multiple jurisdictions.

Key Responsibilities

Strategic Business Partnering

Act as a trusted legal adviser to senior leaders across Technology, Operations, Procurement, Data, AI and Transformation functions.

Provide commercially pragmatic legal and regulatory advice which enables strategic decision-making and supports business objectives.

Support significant business change initiatives, technology transformation programmes and cross-functional strategic projects.

Influence and shape business outcomes through proactive engagement and solution-oriented legal support.

Commercial Contracting

Lead the drafting, review and negotiation of a broad range of commercial agreements.

Advise on complex technology, software, SaaS, cloud, procurement, consultancy, data, licensing and support arrangements.

Support negotiations involving strategic suppliers and critical third-party service providers.

Develop commercial solutions that balance risk management with business objectives.

Technology, AI and Data

Advise on legal issues relating to technology, digital transformation, automation and emerging technologies.

Support the business in the responsible adoption and governance of artificial intelligence solutions.

Advise on data-related legal issues in partnership with privacy, compliance and risk stakeholders.

Monitor legal and regulatory developments affecting technology, AI and digital business models and translate those developments into practical business guidance.

Outsourcing, Operational Resilience and Third-Party Risk

Advise on outsourcing, operational resilience and third-party risk management matters.

Support arrangements involving critical suppliers, cloud service providers and strategic technology partners.

Help ensure contractual arrangements appropriately address legal, regulatory, operational and reputational risks.

Legal Operations and Transformation

Drive continuous improvement in legal service delivery.

Optimise the use of AI, legal technology and alternative delivery models to enhance efficiency and scalability.

Contribute to the development of templates, playbooks, guidance, training materials and self-service resources.

Support the Legal function's broader transformation agenda and adoption of technology-enabled ways of working.

Team Contribution

Support and mentor colleagues within the Legal team.

Manage external counsel and legal service providers effectively.

Promote collaboration, knowledge sharing and best practice across the global Legal function.

Role Scope

Lead legal workstreams on significant technology, operations and procurement matters.

Manage a diverse portfolio of complex legal matters with substantial autonomy.

Act as a recognised subject matter expert within the Legal team for technology, commercial contracting and outsourcing matters.

Build trusted relationships with senior stakeholders across multiple jurisdictions and business functions.

Contribute to the ongoing development of the Legal function and its operating model.

Reporting Relationships

Reports to the Group General Counsel.

Acts as a primary legal adviser to Technology, Operations, Procurement and Transformation leadership teams.

Works closely with Risk, Compliance, Privacy, Information Security and Finance stakeholders.

Manages relationships with external legal advisers and service providers.

Supports and develops more junior legal colleagues where appropriate.

Knowledge, Skills and Experience

Essential

• Qualified solicitor or equivalent lawyer with significant post-qualification experience
• Strong experience advising on commercial, technology and procurement matters.
• Extensive experience drafting and negotiating complex commercial agreements.
• Strong understanding of technology contracting, SaaS, cloud services, outsourcing and supplier arrangements.
• Familiarity with legal issues rel

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