Senior Loyalty & CRM Transformation Consultant

frog is seeking a Senior Consultant in London to deliver outstanding client outcomes in customer engagement, loyalty, CRM and marketing activation. You will design, evolve and activate loyalty programmes that drive retention and long-term value while supporting broader customer experience transformation.

You will work on loyalty-led, CRM-enabled engagements across strategy, experience and business transformation, enabled by data and technology, and contribute to multi-market initiatives with

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