Senior Operations Manager

About the Role

Our client is seeking a highly capable Senior Operations Manager to join their team in Stoke-on-Trent , offering a flexible hybrid working arrangement. This role is key to managing and optimising the company's operational processes, ensuring efficiency, and supporting business growth. You will lead a team of operational professionals, drive improvements in workflow and productivity, and contribute to strategic operational planning. This position is ideal for an experienced manager who can balance on-site collaboration with the benefits of remote work, driving results in a dynamic business environment.

Key Responsibilities

• Oversee and manage daily operations, ensuring smooth and efficient workflow.
• Develop and implement operational strategies to enhance productivity and reduce costs.
• Lead, coach, and develop a team of operational staff to achieve performance targets.
• Monitor key operational metrics and provide regular reports on performance and progress.
• Identify and implement process improvements and best practices.
• Ensure compliance with all relevant health, safety, and operational standards.

Requirements

• Bachelor's degree in Operations Management, Business Administration, or a related field.
• 5-7 years of experience in operations management, with a proven track record of success.
• Experience in managing teams and fostering a positive work environment.
• Strong analytical and problem-solving abilities.
• Proficiency in operational management software and tools.
• Excellent communication and interpersonal skills, adaptable to hybrid working.

Benefits

• Competitive salary and performance-based bonus.
• Hybrid work model providing excellent work-life balance.
• Comprehensive health insurance and retirement plan.
• Generous holiday allowance and paid time off.
• Opportunities for professional development and career advancement.