Senior Operations Performance Analyst

Senior Operations Performance Analyst

We are recruiting a Senior Analyst with exemplary data modelling and analytical capabilities; coupled with the ability to present and communicate performance trends, root causes of performance variances against KPI’s and build detailed and robust data models to highlight improvement initiatives and performance enhancements.

We’re seeking a technical expert in the application and use of Excel, SQL, Power BI and Power Platforms. Experience with Tableau is advantageous as is experience of statistical and machine learning techniques such as time series analysis and forecasting. Interested applicants MUST possess advanced Excel & Power BI skills, be highly proficient with SQL and enjoy devising new reporting strategies to solve problems and drive meaningful insight.

My client is offering a flexible hybrid model of 2 days per week onsite in the West Midlands. The base salary is between £48,000 - £50,000 (DOE) + Bonus + Broad Corporate Benefits.

Key Role Purpose & Responsibilities

• Develop and provide detailed analysis and insight into operational performance variances at both macro and micro levels.
• Conduct detailed performance analysis of both ‘cost and service’ drivers to identify and recommend performance improvement opportunities.
• Collaborate with an array of commercial stakeholders to provide bespoke support and insights.
• Work across multiple departments supporting with all aspects of reporting deliverables - ensuring data integrity and quality are at the highest standards possible.

Key Skills & Experience

• Advanced Analytical Modelling abilities (advanced Excel & PowerBI user, with solid SQL skills).
• Appreciation of building machine learning models using techniques such as forecasting, time series analysis and optimisation.
• Articulate & concise presentation and communication style to simplify complex technical and analytical information to non-technical audiences.
• Ability to manage conflicting priorities & work to often challenging deadlines to deliver tasks on time with high attention to detail and accuracy.
• Desirable – exposure to Tableau / Statistical Modelling and Machine Learning.

Additional Qualifications

Deep experience within a Data and Analytics led Reporting or MI position and will use your advanced analytical skillset to translate data into clear, actionable analytics, and provide insights that help shape operational improvements. Articulate and concise presenter of outputs with ability to “simplify the complex” and assist leadership teams gain valuable insight.

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