Senior Platform Owner - Payments Platform

We're looking for a Senior Product Owner - Payments to take strategic ownership of one of Skipton's most important technology capabilities. Our Payments Platform supports the movement of money across member, colleague, finance and operational journeys, so the decisions you make will have a real impact on the people we serve.

You'll set the platform vision and roadmap, define how payment services are consumed across the Society and bring together product, engineering, operations, finance, risk, compliance and supplier partners. From improving resilience and payment visibility to shaping future capabilities across Open Banking, ISO 20022, Confirmation of Payee and payment hub evolution, you'll help us modernise safely and with purpose.

This is a rare opportunity to create clear ownership around a complex payments estate and build a platform that balances today's operational needs with tomorrow's innovation. If you enjoy turning strategy into action, influencing across organisational boundaries and creating technology that people can trust, we'd love to hear from you.

At Skipton, we're founded on fairness. We exist to do right by our members and we believe that starts with doing right by our people. So whoever you are and whatever you bring, there's a place for you here and a genuine plan for where you go next.

What You'll Do

Every day at Skipton is innovation day. Join our Technology team and you'll discover that we're constantly focused on real challenges as we build the tools that get things done for our members, quicker than you imagine.

As Senior Product Owner - Payments, you'll own the mission, roadmap and performance of the Payments Platform. You'll work through a federated model, creating clear direction while enabling teams across Skipton to consume payment capabilities safely and consistently.

• Define and communicate a multi year Payments Platform vision, roadmap, service catalogue and scorecard.

• Own payment domain standards, including routing policy, payment data, payment events, reconciliation requirements and control evidence.

• Prioritise a platform backlog that balances member value, regulatory change, resilience, modernisation and technical debt.

• Lead payment risk, security and regulatory readiness across areas such as operational resilience, PCI, Confirmation of Payee, fraud controls and ISO 20022.

• Partner with product, engineering, operations, finance, risk, compliance and architecture teams to improve payment outcomes across the Society.

• Shape supplier strategy, investment cases and budgets, making platform cost, risk and value clear to senior stakeholders.

• Build the future Payments Platform team and champion modern engineering, observability and continuous improvement.

We work in a hybrid way, balancing flexibility with collaboration. For this role, you'll typically spend three days a week in our Skipton office, with the remaining two days working from home.

What You'll Need

We're looking for a strategic product or platform leader who can create clarity in a complex environment and bring people together around shared outcomes.

• Experience owning or materially shaping a complex technology platform, product or critical enterprise capability.

• Strong understanding of payments, financial services technology or another regulated, high availability environment.

• Experience creating multi year roadmaps that balance customer value, operational performance, risk and technical modernisation.

• The ability to connect legacy complexity with future architecture using clear service boundaries, APIs, events, automation and observability.

• Strong leadership and influencing skills across engineering, operations, finance, risk, security, architecture and supplier teams.

• Experience managing platform risk, regulatory requirements, supplier relationships, budgets or investment cases.

• A collaborative, evidence led approach, with the confidence to challenge assumptions and make clear trade offs.

What's In It For You

Your work matters.

And the way we reward you matters, too.

At Skipton, we offer pay and benefits that really do make life better, together with a genuine thank you for making a difference.

• Annual discretionary bonus scheme

• 25 days standard annual leave plus bank holidays, rising by one day per year of service to a maximum of 30 days

• Matching employer pension contribution of up to 10% per annum

• Colleague Mortgages and access to Skipton products and services at discounted rates

• Flexible working to help balance your commitments

• Private medical insurance, health and wellbeing app, volunteering opportunities, cycle to work scheme and discounted gym memberships

• Lifestyle perks such as a Home and Tech voucher, which can be used at John Lewis, Currys and IKEA

About Skipton

We're here to make life better for our members.

Our story began in 1853 in Skipton, North Yorkshire. Today, you'll find us across England and Scotland, from Aberdeen to Plymouth. We help over a million members put down roots, save for what matters and feel good about their money. As a mutual, they own us, so everything we do is for them. You'll feel that same fairness and purpose in how all 2,500 of our colleagues work together, too. It all means that life at Skipton is more exciting than you imagine.

Life at Skipton

We talk and we listen to each other. And we make decisions as a team. That way, you get all the support you need to do work that works for everyone. For most of our roles there's the option of blended working, which means we mix working from home and meeting in person. The right balance depends on your role and what works best for you, your manager and your team. We also value what everyone brings to Skipton. And we create a fair place where you can be yourself. Our colleague networks play a big role in this. They connect people with similar life experiences and make our workplace warm, friendly, inclusive and welcoming.

Wellbeing

It's not just our members who are important to us. You are, too.

Lots of organisations talk about wellbeing, but they don't always back it up. As a mutual, we put people first. And that includes the people who work here. So, when we say we care about your wellbeing, we mean it.

Wellbeing isn't just one thing. It's about feeling good, having energy and being able to be yourself and perform at your best. That's why we offer help for your mental and physical health across five key areas.

What's more, it's help that you can actually use too, not just read about.

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