Senior PMO

Job Summary:

As Senior PMO you will be central to the successful delivery of our most complex programmes. You will provide the governance, control, reporting, financial oversight and delivery assurance that give leaders the confidence to make sound decisions at pace.
Working alongside Programme Directors, Project Managers, Finance and senior stakeholders, you will keep programmes visible and in control across scope, schedule, budget, risk and dependencies. This is a senior, influential position. You will act as a trusted partner to programme leadership, holding the standards that keep delivery on track and helping teams perform at their best.

Location

This role is based at our Loughton office and operates on a hybrid working model, combining office-based and remote working. Occasional travel within the UK, Ireland, and internationally will be required.

Working hours

Flexible, supporting programme, client and business needs across multiple time zones

About ebblo

ebblo helps organisations deliver complex technology and business transformation programmes with confidence. We provide the expert delivery, governance and operational excellence that allow our customers to turn strategic ambition into controlled, well-executed outcomes.

As part of a global technology group, we work across a broad range of industries and geographies, supporting organisations through growth, transformation and operational improvement.

Reliability isn't just a promise - it's the foundation. This role holds the standards that keep delivery on track.

Key responsibilities

Programme governance and control

• Establish and maintain governance frameworks, standards and controls that keep programmes operating within agreed parameters.
• Coordinate steering committees, governance forums and programme reviews, and maintain accurate records of decisions, actions and approvals.
• Monitor performance against approved baselines and delivery plans, and promote best-practice programme and project management across the organisation.

Planning, reporting and delivery assurance

• Maintain integrated programme plans, delivery dashboards and a clear view of milestones, dependencies and critical activities.
• Produce accurate, timely reporting for programme leadership and executive stakeholders.
• Provide assurance on programme health, surfacing emerging risks and delivery concerns early, and support project managers with planning, scheduling and reporting.
• Develop and maintain the metrics, KPIs and performance indicators that drive informed decisions.

Risk, issue and dependency management

• Own and maintain risk, issue, assumption and dependency registers, with mitigation plans that are documented, owned and actively managed.
• Escalate significant risks and delivery concerns through the appropriate governance channels.
• Facilitate cross-functional collaboration to resolve challenges, and monitor the internal and external dependencies that affect performance.

Stakeholder management and communication

• Build effective relationships across internal teams, customers and partners.
• Prepare executive presentations, governance packs and programme updates that give stakeholders the accurate information they need to decide well.
• Facilitate workshops, review meetings and governance discussions.

Financial management and forecasting

• Support programme budgeting, forecasting and financial tracking, monitoring spend against approved budgets and identifying variances.
• Work closely with Finance and Programme Managers to maintain financial accuracy and reflect current and forecast performance in reporting.
• Assist with business case tracking, resource forecasting and investment reporting.

Resource and portfolio coordination

• Support resource planning and capacity management across programmes and projects.
• Maintain visibility of demand, priorities and resource allocation, and help leadership balance competing priorities.
• Coordinate consolidated portfolio and programme reporting when required.

Continuous improvement

• Identify and drive improvements to PMO processes, governance and reporting capability.
• Develop standardised methodologies, templates and controls, and lead lessons‑learned activity.
• Coach and support project teams in PMO best practice and governance requirements.

Essential skills and experience

• Significant experience in a Senior PMO, PMO Lead, Programme Office, Programme Governance or Programme Controls role.
• Proven experience supporting complex technology, transformation or business change programmes.
• Strong grasp of project and programme governance methodologies and delivery assurance practice.
• Experience preparing executive-level reporting and governance documentation.
• A track record of tracking budgets, risks, issues, dependencies and programme performance.
• Advanced Microsoft Excel and reporting capability, with strong analytical skills to assess performance, spot trends and recommend corrective action.
• Excellent communication and stakeholder management, with the ability to influence outcomes without direct authority.
• Highly organised, with exceptional attention to detail and the ability to manage multiple priorities at once.
• Strong commercial awareness across budgeting, forecasting, financial governance and resource management.
• Advanced proficiency in Excel, Power BI and PowerPoint, and in tools such as Microsoft Project, Jira, Azure DevOps, Smartsheet or Wrike.

Desirable skills and experience

• PRINCE2, MSP, PMP, AgilePM or equivalent certification.
• Lean Six Sigma qualification.
• Experience supporting multi-disciplinary and geographically dispersed teams.
• Experience within technology, SaaS, managed services, infrastructure or digital transformation environments.
• A bachelor’s degree or equivalent professional experience.

What success looks like

In this role you will be measured on the outcomes you enable, not simply the tasks you complete:

• Programme reporting is timely, accurate and trusted by leadership.
• Governance standards are applied consistently across projects and programmes.
• Risks and issues are well managed, with effective, owned mitigation.
• Financial forecasting and budget tracking are accurate and reliable.
• Stakeholders are confident in the reporting and governance support they receive.
• PMO capability improves over time, with tangible process enhancements delivered.
• Programmes stay visible, with dependencies and critical milestones well managed.

Why join ebblo

High-impact work

Deliver complex, high-profile programmes for a global technology group, across a range of industries and geographies.

Genuine influence

A senior role where your judgement shapes how programmes are delivered and how decisions are made.

Room to raise the bar

The scope to shape governance, reporting and PMO capability across the organisation.

Equal opportunities

ebblo is an equal opportunities employer, committed to creating an inclusive workplace where everyone can thrive and contribute to our shared success. We welcome applications from all backgrounds and are happy to discuss reasonable adjustments at any stage of the process.

ebblo is part of Modaxo, the global collective of people-transportation technology companies within Constellation Software Inc. (TSX: CSU).

#J-18808-Ljbffr