Senior PreSales Solution Architect, United Kingdom

Technical Account Manager (TAM), United Kingdom

TetraScience is the Scientific Data and AI Cloud company. We are catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, and delivering next generation lab data management solutions, scientific use cases, and AI-enabled outcomes.

Overview

Providing a strategic technical partnership with customers, you will bridge the gap between business objectives and technical execution. You will be the primary technical leader for scientific end-users to design, architect, and deliver highly impactful solutions to pharmaceutical and biotech customers. You will work to understand scientists\' and R&D IT analysts\' needs, analyze their data environment, assist in the design and implementation of our solutions, and enable customers to achieve faster ROI, reduced risk, smoother scaling, accelerated product adoption, and long-term project success.

Responsibilities

• Primary technical point of contact across strategic accounts
• Lifecycle engagement & adoption acceleration from presales to delivery
• Technical health & risk management
• Strategic planning and stakeholder management across sales, product management and engineering teams
• Sales enablement & growth support
• Deep and wide technical and science senior relationships

• Deeply understand customer scientific data and AI architecture & goals
• Provide proactive, prescriptive technical guidance
• Act as a trusted advisor aligned to customer outcomes

• Drive adoption & success plan execution
• Conduct regular technical reviews
• Identify risks & recommend optimizations

• Lead technical strategy for expansions
• Support POCs & co-innovation
• Manage resolution for escalated issues

• Accelerate time to value
• Improve stability & uptime
• Strategic roadmap alignment
• Prioritized support & faster resolutions
• Higher ROI through continuous optimization

• Support growth through hands on sessions and enablement presentations
• Showcase tailored demonstrations to prospects, to both small and large audiences
• Solution Mapping: Map business requirements to technical solutions
• ROI Calculation: Determine potential return on investment for proposed solutions
• Relationship building: Cultivate relationships with clients, sales teams, and technical teams
• Working with science and technology partners such as Databricks and Google
• Negotiation skills: Collaborate with clients and sales teams to reach beneficial agreements

• Product knowledge: Develop a deep understanding of the company\'s product or service offerings
• Demo development: Design and showcase tailored demonstrations to prospects
• Proposal writing: Contribute to RFPs/RFIs with detailed technical specifications and solutions

• Timeline management: Ensure projects are kept on track and within scope
• Stakeholder management: Coordinate with various stakeholders to ensure smooth presales activities

Requirements

What You Have Done

• Scientific background academic and/or 5+ years of professional experience in Life Sciences
• Senior Technical Architecture experience 5+ years
• Commercial tech sales support
• R&D IT or Data & Informatics
• Data Modeling: Understand logical, physical, and conceptual data models
• Database Systems: Proficiency in cloud RDBMS (like Snowflake) and NoSQL databases (like Redshift and Databricks)
• Big Data Technologies: Familiarity with tools like Spark and data warehousing solutions
• Cloud Platforms: Experience with cloud providers (AWS, and also Azure, Google Cloud)
• Data Governance and Quality: Understanding of data lineage, metadata management, and data quality processes and tools
• Analytics and BI Tools: Familiarity with Tableau, Power BI, QlikView, and their backend requirements

Benefits

• Competitive Salary and equity in a fast-growing company
• Supportive, team-oriented culture of continuous improvement
• Generous paid time off (PTO)
• Flexible working arrangements - Remote work

We are not currently providing visa sponsorship for this position

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• IT Services and IT Consulting

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