Senior Process Transformation Manager

Senior Process Transformation Manager

Location: Chipping Sodbury (Hybrid working) flexibility to work from home when there’s no need for in‑person meetings or specific on‑site project demands

Salary - We offer a competitive salary and benefits package and are happy to share details on request with interested candidates.

_ Purpose of the role _

The Heidelberg Materials (HM) International Business Service Centre (BSC) provides administrative, transactional, and accounting services to in-scope HM companies. The Senior Transformation Managers will work to re-engineer end to end processes and systems, to support delivery of the Heidelberg Materials synergies and automation roadmap.

As a Senior Process Transformation Manager, you will lead end-to-end transformation design and delivery, driving meaningful change across the business. You will influence at senior levels, shaping AI and digital adoption into clear, value-driven plans that deliver measurable outcomes.

Acting as a trusted Transformation SME, you will bring a deep understanding of how processes operate today and how they must evolve to support future business needs. You will coach and develop teams, fostering a culture of continuous improvement and innovation.

You will apply strong, journey-based thinking to reimagine processes—shifting the focus from functional silos to integrated experiences, value creation, and business outcomes. Leveraging your understanding of in-country ways of working, you will challenge assumptions, reduce complexity, and remove friction across end-to-end journeys. With a holistic view of how people, processes, data, and technology interact, you will ensure that process redesign is practical, scalable, and sustainable. You will play a key role in simplifying operating models and embedding change that delivers long‑term impact.

_ Key accountabilities _

Transformation Expertise

• Acts as a senior Transformation Subject Matter Expert, bringing deep understanding of how processes operate today and how they should be redesigned to support future business outcomes.

• Applies strong end‑to‑end, journey‑based thinking to re‑imagine processes around value, experience, and outcomes rather than functional silos.

• Leverages understanding of in‑country ways of working to challenge assumptions, reduce complexity, and remove friction across end‑to‑end journeys.

• Brings insight into how people, process, data, and technology interact, ensuring process redesign is practical, sustainable, and scalable.

End‑to‑End Process Redesign & Transformation Delivery

• Leads the design and delivery of transformational change, working closely with the Head of Transformation, Global Process Owners, and business teams.

• Uses appropriate transformation and service‑design methodologies to move beyond incremental improvement and fundamentally reshape how processes work.

• Partners with Global Process and Digital teams to identify, assess, and shape adoption of AI‑enabled and emerging technologies, translating opportunity into clear, value‑driven delivery plans.

• Challenges existing ways of working constructively, supporting the organisation to move toward simpler, more intuitive, and future‑ready operating models.

Stakeholder Influence & Change Enablement

• Acts as a senior transformation partner and coach across the BSC, Digital, and wider Group, enabling shared ownership of change.

• Influences senior stakeholders, including SteerCo and cross‑country project teams, to align behind future‑state designs and strategic outcomes.

• Supports teams through complex change by coaching, facilitation, and structured problem‑solving, building confidence and momentum.

• Plays a key role in ensuring transformation initiatives deliver intended outcomes, managing ambiguity and evolving priorities effectively.

Coaching, Capability & Ways of Working

• Acts as a coach and role model for transformation ways of working, encouraging curiosity, innovation, and evidence‑based decision‑making.

• Supports colleagues to adopt new mindsets, tools, and approaches required for AI‑enabled and digitally led change.

• Works flexibly within an agile transformation environment, adapting approach and focus to meet changing demands and opportunities.

Financial & Non-Financial accountabilities (capture size of role e.g. budget responsibility)

• Responsible for re-engineering of process across multiple countries and systems.

• Coaching of a team of Transformation Analysts (Grades 10 – 13) working across a wide range of projects.

Why Join us?

At Heidelberg Materials, we don’t just offer jobs—we build careers. As a global leader in construction materials, we’re committed to innovation, sustainability, and, above all, our people.

Rewards & Benefits

We’re proud to be recognised as anEmployer of Choice, with accreditations including:

• Armed Forces Covenant (Gold)|Disability Confident|5% Club (Platinum)|Mates in Mind|Clear Assured|STEM Ambassador|MPQC Member

• Competitive Package: Salary, bonus incentives, generous pension, and life assurance

• Work-Life Balance: 27 days holiday (plus bank holidays), agile/flexible working, holiday purchase, and sabbatical options, Season and travel ticket loans

• Family-Friendly Policies: Enhanced support for maternity, paternity, adoption, IVF, neonatal care, and menopause

• Inclusive Culture: Paid volunteering day and active employee communities (LGBTQ+, Women in STEM, Armed Forces, and more)

• Wellbeing & Development: Employee Assistance Programme, retail discounts, and continuous learning opportunities

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