Senior Product Manager (AI)

Overview

Senior Product Manager (AI) at CloudZero .

CloudZero is transforming how engineering organizations understand and optimize their cloud spend, now with the power of AI. We are looking for a staff-level product manager focused on building AI-driven solutions that solve real customer problems and deliver measurable business impact. The role focuses on helping teams continuously discover, validate, and launch AI-powered features that enhance the intelligence, automation, and usability of our platform.

Our customers love our product, and as we expand into more advanced AI and machine learning capabilities, we aim to deliver predictive insights, intelligent automation, and highly personalized experiences.

What You’ll Do

• Lead product discovery for AI-powered features by working closely with design, engineering, and data science partners in cross-functional teams.
• Ensure solutions are viable, valuable, and deeply aligned with customer needs, especially around automation, prediction, and decision-making at scale.
• Be accountable for the success of every launch, measuring product quality and business/customer impact against clearly defined outcomes.
• Shape the AI roadmap by incorporating customer discovery, competitive research, and internal analytics to prioritize high-impact work.
• Work with internal stakeholders to translate complex AI functionality into customer-facing value propositions that drive engagement and adoption.
• Partner with sales, customer success, and product marketing to effectively launch and position new AI-driven capabilities.
• Evaluate build vs. buy decisions for AI features or integrations, balancing cost, speed, and differentiation.
• Develop prototypes, scope features, and write detailed requirements for intelligent product functionality.
• Stay connected to the broader AI and cloud-native ecosystem to identify opportunities for innovation and differentiation.

What We’re Looking For

• 7+ years of product management experience in SaaS, ideally in B2B and/or data-heavy environments.
• Proven experience bringing AI/ML-powered features to market or partnering closely with data science/ML teams.
• Strong understanding of AI concepts (e.g., LLMs, machine learning workflows, model performance, data governance); you don’t need to code, but you should be comfortable asking how the model works and why it matters.
• Ability to prioritize effectively in ambiguous spaces and make strategic decisions backed by customer insights and technical trade-offs.
• Exceptional communication and storytelling skills; you know how to pitch a roadmap to leadership and simplify complex ideas for any audience.
• Collaborative, entrepreneurial mindset with a bias toward action and experimentation.
• Based in Boston/New England and open to a hybrid model (in-office a few days per week).

About CloudZero

Cloud cost management is a major challenge for organizations today. As cloud adoption accelerates, so do complexities and costs — and macroeconomic conditions increase pressure to prove cloud efficiency. We built CloudZero, a SaaS platform at the intersection of next-generation cloud cost management and FinOps. CloudZero ingests billing and usage data from cloud, SaaS, and PaaS providers, organizes it in real time by customers’ business structures, and enables viewing at any level of time or resource granularity to help customers make informed decisions.

Since our founding in 2016, our mission has been to make efficient innovation a reality for every cloud-driven organization. At CloudZero, we believe every engineering decision is a buying decision, yet the cost conversation often bypasses engineers who drive those determinations. We’ve built a dynamic, single-page application that answers the complex, data-heavy questions every cloud-based organization needs to ask to grow profitably. We’ve raised over $119 million, including a $56 million Series C, and we’re growing rapidly. We’d love for you to join us.

Seniority level

• Director

Employment type

• Full-time

Job function

• Product Management and General Business

Industries

• Software Development

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