Senior Product Manager - Geo Expansion

We are seeking a dynamic Senior Product Manager to lead the development and growth of our Identity Verification solutions. This role requires a strategic thinker and customer-focused innovator who can drive product strategy, roadmap planning, and execution, ensuring our solutions meet the evolving needs of our clients in a digital-first economy. Partnering with cross-functional teams, the Senior Product Manager will help accelerate the adoption of Entrust’s identity verification products across geographies, including financial services and their sub-verticals.

Key Responsibilities

• Define a market-driven product vision aligned with organizational goals.
• Own and maintain the product roadmap, taking industry trends, customer feedback, and business objectives into account.
• Identify unique opportunities to innovate in the identity verification space while ensuring regulatory compliance and scalability across diverse industries.
• Analyze and deeply understand customer needs in identity verification workflows, including KYC processes, AML and risk reduction methods.
• Collaborate with sales and client engagement teams to synthesize client feedback, translating insights into impactful product decisions.

Cross-Functional Collaboration

• Work closely with engineering, user experience design, marketing, and operations teams to ensure timely delivery of high-quality solutions.
• Partner with business development and sales teams to identify go-to-market strategies and optimize product positioning.

Product Performance Monitoring

• Continuously monitor product adoption, competitive performance, and customer satisfaction metrics.
• Define KPIs and metrics for product success, offering regular updates to leadership.

Leadership & Stakeholder Management

• Drive engagement with internal stakeholders (executive teams, engineering, marketing teams) and external stakeholders (customers, partners, regulatory bodies) to ensure smooth development cycles and market readiness.
• Mentor junior product managers or team members as necessary.

Qualifications

Education

• Bachelor’s degree required; MBA or advanced degree preferred in business, technology, or related field.

Experience

• 8+ years of product management experience, preferably in identity verification, cybersecurity, or related industries.
• Demonstrated success in leading SaaS product launches and lifecycle management.
• Strong familiarity with identity verification concepts including KYC/AML technologies, and compliance frameworks, digital identities, biometrics, document authentication.

Skills

• Strategic thinker with proven ability to dive into technical details while keeping long-term goals in mind.
• Exceptional communication skills to convey vision and roadmap to internal and external teams.
• Proficiency in Agile product development methodologies.
• Strong analytical skills and experience with data-driven decision-making.

Core Competencies

• Customer Focus: Passionate about understanding customer problems and innovating to deliver impactful solutions.
• Technical Aptitude: Ability to grasp emerging identity verification technologies and translate them into product innovations.
• Execution Excellence: Results-driven mindset, able to ensure product deliverables meet deadlines and business goals.
• Leadership: Empower cross-functional teams by driving alignment and clarity on product goals.

Preferred Qualifications

• Previous experience within the identity management, verification, or adjacent industries.
• Familiarity with global regulations around identity verification (e.g., eIDAS, NIST, AML/KYC compliance).
• Fluency in Spanish language is preferred

Please note this is a hybrid role with 3 days in our London office

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