Senior Product Manager - Hardware

Why the company

For more than 40 years the company hasestablisheda remarkable record of leadership in the electronic payment technology industry. the company has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. the company has a diverse,dynamicand fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, andthird partypartners to invent and deliver innovative payments solution around the world.

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the company is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located. Currently,we do allow a hybrid workschedulebut we regularly revisit our attendance policy.

What's Exciting About The Role

We are seeking an experiencedSenior ProductManager– Hardware.I in this role you willbepivotal in translating the company’s global hardware strategy into strong regional commercial performance. Sitting at the intersection of Global Hardware Product, Regional Product, Sales, and Customer Success, this role ensures that EMEA markets receive the right solutions, at the right time, with the right positioning

Key Responsibilities:

Regional Hardware Strategy & CatalogueOwnership

• Ownand manage the EMEA hardware product catalogue —maintainingaccuracy across device models, configurations, lifecycle status, and regional availability

Global RegionalHardwareLiaison

• ChampionEMEA's voice in global hardware strategy — feedingmarketinsights into the roadmapthat reflect field intelligence, customer requirements, and competitivedynamics,briefingstakeholders on updates, and sharing pipeline visibility to keep cross-functional teams aligned.

Regulatory & Payment-Scheme Compliance:

• Own EMEA'sregionalcertification roadmap (PCI PTS, EMVCo,).Pre-Production & Sample Management
• Control and distribute pre-production hardware samples within the region, coordinating with internal teams and external partners.
• Manage NPI (New Product Introduction) readiness activities within the region — ensuring internal teams are prepared ahead of commercial availability.
• Control and distribute pre-production hardware samples across theregion, andmanage NPI(New ProductIntroduction)readiness to ensure internal teams are prepared ahead of commercialavailability.

Hardware Lifecycle & EOL Management

• Own EOS/EOL planning for EMEA

Sales Enablement & Customer Engagement

• Own the EMEA hardware demo/evaluation programme (deviceconfiguration, refresh, field enablement), support RFPs with technical positioning, and representthe companyas the hardware SME in customer QBRs, pilot evaluations, and partner engagementswith the credibility ofa subject matter expert

Partner Enablement

• Support theenablement of ISV&Acquirerchannelsand serve as the point of contact for strategic partner reviews and roadmap briefings.

CompetitivePositioning

• Maintaincurrentcompetitive hardware positioning for Sales and Productteams, andmonitor market signals toidentifyportfolioenhancements.

Field Quality & Reliability

• Escalation Support

KPIs & Reporting

• Define andmaintainthe regional hardware scorecard — catalogue accuracy, certification cycle time, NPI readiness, time-to-market on new SKUs, and field reliability KPIs.
• Deliver a regular hardware operating review to EMEA Product, Sales, and CS leadership; surface risks, dependencies, and decisions needed from the global team.
• Define andmaintainthe EMEA hardware scorecard (certification NPI readiness,), anddeliver regular operating reviews to Product&Salesleadership.

Required Skills and Experience we desire

• 8+ years of experience in product management, product marketing, or a related technical role within the payments or fintech industry; Senior PM level or equivalent.
• Hands-onexpertisein card-present payment environments — POS hardware, payment terminals, EMV certification,processes.
• Direct familiarity with payment terminal hardware ecosystems; experience with the company or a competing hardware vendor strongly preferred.
• Demonstrated ability to manage a product catalogue or portfolio across SKU lifecycle, pricing coordination, and regional availability.
• Strong cross-functional collaboration skills — able to drive outcomes across Product, Sales, Operations, Engineering, and CS without direct authority.
• Customer-facing credibility: comfortable presenting hardware roadmaps and product positions to enterprise customers, partners, and senior internal stakeholders.
• Excellent written communication skills; able to produce clear regional POVs, competitive briefs, and executive-level summaries.
• Highly organised with the ability to manage multiple concurrent workstreams in a fast-moving, matrixed environment.

Desirable Skills and Experience

• Deep familiarity with the company's hardware portfolio () and software platform (Payment Applications, Gateways).
• Experience withcertification processes for payment devices, including modem qualification and network sunset planning.
• Background in pre-production hardware evaluation, sample management, or New Product Introduction (NPI) processes.
• Experience supporting enterprise Sales teams with technical RFP responses, demo programmes, and hardware-level competitive positioning.
• Prior experience working within a global product organisation with regional go-to-market responsibilities.
• Familiarity with Android-based payment device platforms, including PSDK, MPoC/SoftPOS, or PCI PTS certification processes.

Our Commitment

the company is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. the company is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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