Senior Product Manager Staines-upon-Thames, England, United Kingdom Research and Development

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters-at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

People,skillsand operational resources are critical to success in construction,engineeringand other project-driven industries.Organisationsmust balance productivity, compliance,utilisationand cost while ensuring the right resources are available at the right time.

We are looking for an experienced Senior Product Manager to contribute to the strategy, discovery and delivery of operational workforce and resource management solutions for Construction & Engineering and adjacent industries.

You will drive product initiatives from discovery through adoption, working closely with customers, engineering, design and industry experts tovalidateopportunities, build businesscasesand deliver measurable outcomes.

Based in the United Kingdom, the role has a global remit across North America,Europeand APMJA. You will work closely with customers,partnersand internal teamstoidentifyopportunities,validateneedsand deliver solutions that create measurable business value.

This role requires strong product leadership, strategicthinkingand a passion for applying AI,automationand emerging technologies to solve complex workforce and operational challenges.

What You Will Do

Contribute to Product Strategy

Contribute toproduct strategy and shape roadmaps for designated product domains and investments.

Translate customer needs, markettrendsand industry insight into focused investments.

Balance customer value, commercialopportunityand platform evolution.

Deliver measurable customer and business outcomes.

Drive Customer and Market Discovery

Engage directly with customers to understand challenges,prioritiesand outcomes.

Build trusted relationships with customers,partnersand industry experts.

Validate opportunities before investment decisions are made.

Establish design partners and lighthouse customers to support discovery and adoption.

Define the Product

Translate customer problems into product outcomes,experiencesand success measures.

Drive prototyping,validationand iterative discovery.

Partner closely with engineering and design teams.

Leverage AI to accelerate discovery,innovationand product definition.

DeliverOutcomes

Build evidence-led investment cases.

Drive initiatives from discovery through adoption.

Support positioning,launchand customer engagement.

Measure success through adoption, customeroutcomesand business impact.

Shape the Future of Workforce Management

Champion an AI-first mindset,identifyinghow automation, intelligence and agentic experiences can transform workforce-intensive industries.

Identifyopportunities to simplify work through intelligent automation.

Explore new interaction models and user experiences.

Partner with customers to shape the next generation of workforce experiences on IFS Cloud.

Qualifications

Product management experience delivering SaaS, workforce management, resource management, fieldserviceor enterprise software solutions.

Experiencecontributing to product strategy, roadmaps, discovery,deliveryand adoption.

Experience with workforce planning, scheduling, time and attendance, resource management,labourcompliance, payrollintegrationor workforce analytics.

Understanding ofoperationally intensive industries such as Construction & Engineering, Energy, Utilities, Manufacturing, Telecommunications or Field Service.

Experience working with global customers

Strong communication, stakeholdermanagementand customer engagement skills.

Experience working closely with engineering and design teams.

Fluent English and willingness to travel internationally.

Experience with workforce management, resource planning, scheduling, payroll,HCMor operational workforce solutions.

Experience within construction, engineering, energy, utilities,manufacturingor other project-centric industries.

Understanding ofworkforce productivity, compliance,payrolland workforce analytics.

Experience building AI-enabled enterprise software products.

Familiarity with AI,automationand agentic experiences.

Experience establishingdesign partner or customer co-innovationprogrammes.

Degree or equivalent experience in business, engineering, computerscienceora relateddiscipline.

How You Will Work

You will succeed in this role if you are:

Customer obsessed, focused on solving meaningful problems.

Strategic and commercially minded, balancing customer value with business growth.

Industryaware, understanding operational and project-drivenorganisations.

Innovative, embracing AI and emerging technologies.

Collaborative, working effectively across product, engineering,designand go-to-market teams.

Technically fluent, comfortable discussing data, integrations,platformsand AI.

Comfortable with ambiguity, bringing clarity to complex challenges.

Hands-on, actively engaging in discovery,validationand customer conversations.

A multiplier, helping raise the bar for product management.

Additional Information

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.

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