Senior Project and Change Manager (12 Month Fixed Term Contract)

Senior Project and Change Manager (12 Month Fixed Term Contract)

BACP House

Insight, Planning and Change

Full time

Fixed Term Contract

BACP operate a hybrid working policy, the post holder will be required to attend BACP House in Lutterworth 1 day per week.

Please note this is for a 12 month fixed term contract.

Purpose

To be responsible for the successful management of BACP’s complex portfolio of cross-organisational projects. Ensuring alignment of projects to the organisation’s strategy and Strategic Business Plan in terms of project scope, co-ordination, budget, communications and timeframes. To work across the Association and with any external stakeholders to ensure successful project delivery, while applying change management principles to support organisational readiness, effective implementation, adoption and realisation of project benefits.

Accountabilities

• Lead the project management function across the organisation of high-impact projects aligned to organisational strategy, by contributing to strategic project planning and execution, ensuring alignment across initiatives and identifying interdependencies, resource conflicts, and risks across the organisation.
• Lead the project management team to ensure consistency in approach to projects, alignment to strategy, and compliance with BACP governance and external legislation.
• Lead cross-functional teams to deliver projects on time, within scope, and on budget while ensuring quality standards and compliance requirements are met.
• Ensure mechanisms are in place to support staff engagement, communication and organisational readiness, and manage relationships with internal and external stakeholders across the organisation.
• Ensure stakeholder expectations are aligned and managed throughout the project lifecycle, considering the impact of projects and proposed changes on people, teams and the wider Association, to support effective implementation and adoption.
• Work with project sponsors, leads and stakeholders to identify change impacts, readiness requirements and potential barriers to successful implementation, ensuring appropriate actions are incorporate into project planning and delivery.
• Support resource planning and prioritisation across projects and report on financial performance and forecast future resource needs to ensure projects have the right people, skills, and budget in alignment with strategic priorities
• Identify, assess, and mitigate project and cross-project risks, including risks relating to implementation, adoption and organisational readiness,working with stakeholders to address issues and blockers and escalating issues through agreed pathways.
• Regularly report on organisational project progress to sponsors/leads, project groups, staff, SMT, or the Board as required through written reports, presentations or project briefings.
• Champion continuous improvement and change management activities, embedding lessons learned, new processes and best practices across teams and supporting the sustainable adoption of project outcomes.
• Develop, implement and have oversight of a common framework for the delivery of projects consistent to an agreed framework, incorporating appropriate approaches to stakeholder engagement, change and implementation.

Knowledge and Experience

Minimum 5 years’ experience of managing complex cross-organisational projects to successful completion. C reation and evolution of project documentation , preferably within a professional body setting with a relevant project management qualification (APM, Agile, PRINCE2).

• Knowledge of strategic planning processes and how projects align with organisational goals.
• Strong understanding of how to manage multiple cross organisational projects and interdependencies, prioritisation , and resource allocation.
• Strong leadership and team management skills
• . Strong understanding of change management principles and practical experience of applying them within projects or programmes , including stakeholder engagement, organisational readiness, implementation, adoption and benefits realization.
• Experience of assessing the impact of projects and proposed changes on people, teams and organisational processes, and developing practical approaches to support successful implementation and adoption.
• Ability to recognise and respond to resistance, competing prioirities and other barriers to change, using appropriate engagement and communication approaches.
• Strong knowledge of governance frameworks and assurance processes.
• Understanding of financial planning, forecasting, and budget control in complex project environments.
• Knowledge of risk frameworks and mitigation strategies at both project and programme levels.
• Proficient in project management tools and collaboration platforms.
• Experience managing diverse stakeholder groups and able to understand the needs of stakeholders and be able to influence and challenge at all levels.
• Strong analytical, report writing and presentation skills.
• Excellent communication at all levels, with strong interpersonal and negotiating skills with competing priorities.
• Detail orientated and capable of delivering a high level of accuracy and reporting.
• Capable of bringing project teams together and promoting strong working relationships within project teams and across stakeholder groups
• Ability to identify and resolve project issues and make decisions under pressure
• A formal change management qualification is desirable but not essential. Equivalent practical experience of applying change management principles within projects, programme or organisational change will be considered.

Our Benefits & Values

BACP is the leading professional body for counselling and psychotherapy in the UK with around 70,000 members.

Benefits of working with us include:

• 25 days annual leave (pro-rata plus bank holidays) growing to 30 with long service
• Contributory pension scheme and salary sacrifice in place
• Life assurance scheme, paying 4x annual salary
• Enhanced maternity pay
• Health cash plan ( voluntary )
• Access to Lifeworks EAP
• Learning and development opportunities
• Hybrid working with core hours
• Job sharing opportunities
• Free parking

Values :

Our values support - us in achieving our mission and purpose and to meet the changing needs of our members.

Responsibility - we take responsibility for all our actions and do the right thing, feeling safe to admit our mistakes.

Encouragement - we encourage ideas for continuous improvement, being open to change and challenges.

Support - we value each other and our diversity, promoting inclusiveness and tolerance.

Passion - our work will reflect our passion for counselling changing lives.

Excellence - we strive for the highest standards.

Collaboration - we work together for the best outcomes: communicating, listening, learning and sharing ideas.

Trust - we have integrity, building and maintaining trust, openness, honesty and fairness.

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