Senior Property Manager

Job Description

SENIOR PROPERTY MANAGER

Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.

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• Premier £Competitive, aligned to experience Hybrid / Macclesfield

ROLE OVERVIEW

We are looking for a Senior Property Manager to join Premier and take ownership of a portfolio of residential developments across our regional operations. This is a senior role within our Estates Management team, combining hands on portfolio management with line management responsibility for Estates Managers and oversight of Estates Coordinators.

Working closely with the Regional Estates Director, you will ensure the effective day-to-day management of your portfolio while supporting, mentoring, and developing the managers in your team. You will be a trusted point of escalation for clients, residents, and colleagues alike.

This role is based from our Macclesfield office and suits an experienced property management professional who is ready to step into a leadership position someone who sets high standards, develops others, and drives excellent outcomes across a diverse portfolio.

ROLE EXPECTATIONS

This is a dual focus role: you are responsible both for managing your own portfolio to an above-average standard and for ensuring the Estates Managers in your team are performing effectively and developing professionally.

You will be expected to operate with a high degree of autonomy, deputise for the Regional Estates Director when required, and contribute to the continuous improvement of procedures and standards across the team. Travel and work outside of normal hours will be required. The role is Monday to Friday, 09:0017:30, with flexibility as the role demands.

WHAT SUCCESS LOOKS LIKE

Youll be successful in this role if:

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• Your portfolio is maintained to a consistently above-average standard, with residents and clients receiving proactive, high-quality management

The Estates Managers in your team are well supported, well directed, and delivering effectively across their portfolios

Service charge budgets are accurate, compliant, and approved within legislative timeframes

Contractors are properly managed, with performance monitored and issues escalated appropriately

AGMs and resident meetings are well run, minuted accurately, and compliant with company law

Freeholder reporting is produced to the highest standard and submitted on time

You build trusted relationships with RMC directors, residents, freeholders, and clients

HOW YOULL SPEND MOST OF YOUR TIME

Most weeks, youll be:

Portfolio Management:

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• Visiting schemes within your portfolio on a monthly basis, and additionally as required

Providing bespoke monthly updates to each scheme, promoting good management

Liaising with RMC directors, residents, contractors and third parties on maintenance and other matters

Planning, specifying, tendering and overseeing cyclical maintenance projects and major repairs

Preparing and managing service charge estimates and assisting with year-end account audits

Arranging, chairing and minuting AGMs, EGMs and resident meetings in compliance with company law

Managing insurance claims and ensuring all health, safety and legislative requirements are met

Interpreting leases and transfer agreements, and providing confident advice accordingly

Reviewing and approving contractor invoices and liaising with the Credit Control team on service charge debt

Team Leadership:

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• Providing ongoing support, advice and training to Estates Managers across the team

Monitoring EM performance and ensuring compliance with company policy and legislation

Regularly attending schemes within EM portfolios to assess standards and provide guidance

Supporting EMs with complex matters including major works, lease interpretation and client liaison

Reviewing and approving AGM minutes and accounts letters for EMs

Managing the production and submission of Freeholder Reporting to all relevant freehold clients

Deputising for the Regional Estates Director in their absence

Identifying and raising training needs, and contributing ideas for improving procedures

Youll work on a hybrid basis, combining home working with site visits and office attendance across your region.

WHO THIS ROLE IS FOR

This role suits someone who:

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• Has a minimum of three years experience working for a reputable managing agent or in a comparable role

Has experience managing a residential portfolio and is ready to take on team leadership responsibility

Has in-depth knowledge of service charge accounting, leasehold legislation, and relevant health and safety law

Can read and interpret residential leases and provide confident, accurate advice

Is confident arranging, chairing and minuting AGMs and other statutory meetings

Communicates clearly and professionally with clients, residents, contractors and colleagues

Takes a proactive, positive and flexible approach, with a professional and firm manner when required

Is highly organised and able to prioritise effectively across a varied and demanding workload

It would be advantageous if you also have:

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• An IRPM, IOSH, NEBOSH or degree-level qualification (or equivalent)

Experience of leading or mentoring other property managers

Familiarity with RICS and ARHM statutory codes and ARMA-Q requirements

EXPERIENCE THAT HELPS

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• Residential property management across a mixed portfolio of developments

Service charge budgeting, financial reporting and year-end account management

Contractor management, procurement and performance monitoring

Line management or mentoring of property management professionals

In-depth knowledge of leasehold law, including LTA 1985, CLRA 2002, and related legislation

Experience preparing and overseeing major works programmes and Section 20 consultations

Client and stakeholder management at director, freeholder and developer level

Strong written and verbal communication skills, including report writing and formal correspondence

WHAT WE OFFER

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• Competitive salary, aligned to experience

Annual salary review

Up to 25 days holiday + bank holidays, increasing with grade and length of service

Birthday leave

Buy and sell annual leave (up to one week)

Westfield Health cash plan + Westfield Rewards perks platform

Fully funded learning and development

Support for professional qualifications including TPI, RICS and more

Company pension scheme

Car allowance for eligible roles

Employee referral scheme

Enhanced maternity and paternity pay (service-dependent)

Volunteer leave

ABOUT PREMIER ESTATES

Premier is a leading residential property management company with a strong national presence across England and Wales. We manage a diverse portfolio of developments, from landmark city centre apartment blocks and luxury residences to new build estates, historic listed conversions, and sustainable communities.

As part of the Odevo Group, we combine the expertise and relationships of a trusted operator with the strength, technology and ambition of an international leader in property management. That means better tools, more opportunities, and a clear path for our people to grow.

We are proud members of The Property Institute (TPI) and The Property Ombudsman. Our vision is to be the trusted partner in property management, placing people at the heart of what we do, delivering service excellence through innovation, integrity, and genuine care.

If you are looking for a role where you will be trusted, supported and developed, within a business that is ambitious, values led, and genuinely invested in its people, Premier is a great place to build a long term career.

HOW WE HIRE

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• Initial conversation with our talent team

Interview focused on experience, approach and values alignment

We aim to complete the process within two to three weeks and communicate clearly throughout.

INTERESTED?

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• Apply with your CV.

All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required. A full, clean UK driving licence is essential for this role. xehkeey Appointment is subject to a satisfactory DBS check.