Senior Resident Liaison Lead — Social Housing & Retrofit

Wates Smartspace is recruiting a Senior Resident Liaison Officer to oversee a team across multiple social housing retrofit and decarbonisation projects in the South West, including Hampshire, Wiltshire and Dorset. You will ensure residents have a positive experience throughout the works programme and collaborate with operational teams to maintain high service standards.

The role involves leading, mentoring and supporting a team of Tenant Liaison Officers, acting as the escalation point for

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