Senior Sales Associate - Fashion Retail

About the Role

Our client is looking for a charismatic and experienced Senior Sales Associate with a passion for fashion to join their boutique in Oxford . In this role, you will be instrumental in providing expert styling advice, driving sales, and fostering strong customer relationships. You will act as a brand ambassador, embodying the company's values and ensuring every customer receives a personalized and memorable shopping experience. This position offers the opportunity to leverage your sales expertise and fashion knowledge within a dynamic retail setting in the historic city of Oxford .

Key Responsibilities

• Engage customers with enthusiasm, offering expert advice on fashion trends and product suitability.
• Drive sales by understanding customer needs and recommending appropriate merchandise.
• Assist with visual merchandising and maintaining the presentation standards of the sales floor.
• Process sales transactions accurately and manage customer accounts effectively.
• Build and maintain a loyal customer base through exceptional service and follow-up.
• Provide support and guidance to junior sales associates, sharing product knowledge and sales techniques.

Requirements

• Previous experience in a senior sales or key holder role, preferably in fashion retail.
• Strong knowledge of fashion trends and brands.
• Excellent sales and customer service skills, with a proven track record of exceeding targets.
• Strong interpersonal and communication abilities.
• Ability to work flexibly, including weekends and some evenings, in Oxford .
• A proactive and positive attitude towards sales and customer engagement.

Benefits

• Competitive salary and commission structure.
• Significant employee discount on fashion merchandise.
• Opportunities for training and career development in retail management.
• A vibrant and fashion-forward work environment.
• Company pension scheme.