Senior Sales Associate

About the Role

Our client is looking for a highly motivated and customer-focused Senior Sales Associate to join their team in Birmingham . In this role, you will be instrumental in driving store sales by providing expert product knowledge and delivering exceptional service to every customer. You will assist the store management team with daily operations, mentor junior staff, and contribute to maintaining an engaging shopping environment. This position is ideal for an ambitious individual with a passion for retail and a desire to grow within the industry.

Key Responsibilities

• Engage customers on the sales floor, understanding their needs and recommending appropriate products.
• Process sales transactions accurately and efficiently using the point-of-sale system.
• Maintain visual merchandising standards to ensure the store is appealing and well-organized.
• Assist with inventory management, including receiving shipments and conducting stock checks.
• Provide guidance and support to new sales associates, sharing product knowledge and service best practices.

Requirements

• Previous experience in a retail sales role, preferably with a customer-facing emphasis.
• Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
• Ability to work effectively as part of a team and independently when required.
• Strong product knowledge or the ability to quickly learn about our product lines.
• A proactive approach to sales and customer service in the Birmingham area.

Benefits

• Competitive hourly wage.
• Commission opportunities based on sales performance.
• Generous employee discount on all products.
• Opportunities for training and skill development in sales techniques.
• A dynamic and supportive team environment within a well-regarded retail establishment in Birmingham .