Senior Sales Associate

About the Role

Our client is looking for a highly motivated and customer-focused Senior Sales Associate to join their flagship store in Newcastle upon Tyne . In this role, you will be instrumental in driving sales, providing expert product knowledge, and delivering an exceptional shopping experience. You will mentor junior staff, contribute to visual merchandising efforts, and assist the store management team in achieving business objectives. This is an ideal position for a seasoned retail professional who is passionate about customer service and seeking a role with increased responsibility and opportunities for growth within a reputable retail brand.

Key Responsibilities

• Engage with customers to understand their needs and provide personalized recommendations.
• Achieve and exceed individual sales targets through effective selling techniques.
• Assist in the training and development of new sales associates.
• Maintain store presentation and visual merchandising standards to the highest level.
• Process transactions accurately and efficiently using the Point of Sale (POS) system .

Requirements

• Previous experience in a customer-facing retail sales role, with a proven track record of meeting sales goals.
• Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
• Strong product knowledge and a passion for the retail industry.
• Ability to work effectively as part of a team in a fast-paced environment.
• Experience with stock management and merchandising principles is advantageous.

Benefits

• Competitive salary and commission structure.
• Generous employee discount on all products.
• Opportunities for career progression within the retail sector.
• Ongoing product training and development.
• Positive and energetic team culture.