Senior Sales Associate

About the Role

Our client is seeking an experienced and motivated Senior Sales Associate to join their dynamic team in Southampton . As a Senior Associate, you will be a key player in driving sales, providing exceptional customer service, and mentoring junior staff. You will leverage your product knowledge and sales expertise to exceed targets and contribute to a positive shopping environment. This role is perfect for a retail professional looking to take on more responsibility and advance their career within a reputable company.

Key Responsibilities

• Exceed personal and store sales targets through effective selling techniques.
• Provide outstanding customer service, building rapport and loyalty.
• Assist with merchandising, stock management, and maintaining store presentation.
• Mentor and guide new sales associates, sharing best practices.
• Process customer transactions accurately and efficiently using the POS system.
• Stay up-to-date on product knowledge and company promotions.

Requirements

• Proven experience as a Sales Associate or in a customer-facing retail role, with at least 2 years in a senior capacity.
• Demonstrated ability to achieve sales goals.
• Excellent communication and interpersonal skills.
• Strong product knowledge and a passion for retail.
• Ability to work effectively in a team environment.
• Flexibility to work varied shifts, including weekends and holidays.

Benefits

• Competitive base salary and commission opportunities.
• Generous staff discounts on merchandise.
• Opportunities for promotion and career development.
• Comprehensive training programs.
• A friendly and supportive team atmosphere.