Senior Sales Associate

About the Role

Our client is looking for a dedicated and customer-focused Senior Sales Associate to join their vibrant retail team in Newcastle upon Tyne . In this role, you will be instrumental in providing exceptional customer service, driving sales, and assisting with the daily operations of the store. You will act as a key point of contact for customers, offering expert advice and building lasting relationships. This position is ideal for an individual with a passion for retail and a proven track record of exceeding sales expectations, contributing to a positive store atmosphere and the overall success of the branch in the Newcastle upon Tyne area.

Key Responsibilities

• Engage customers proactively, understand their needs, and provide tailored product recommendations.
• Achieve and exceed individual sales targets through effective selling techniques and exceptional customer service.
• Assist with inventory management, stock replenishment, and visual merchandising to maintain store appearance.
• Handle customer transactions accurately using the Point of Sale (POS) system.
• Support the store management team with operational tasks and new staff training.
• Resolve customer issues and complaints in a timely and satisfactory manner.

Requirements

• Previous experience in a customer-facing retail sales role, preferably in a similar capacity.
• Demonstrated ability to meet and exceed sales goals.
• Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
• Knowledge of retail merchandising and display techniques.
• Familiarity with POS systems and inventory tracking.
• A strong work ethic and the ability to work effectively as part of a team in Newcastle upon Tyne .

Benefits

• Competitive hourly wage with commission opportunities.
• Generous employee discount on all products.
• Opportunities for training and professional development.
• Positive and energetic work environment.
• Potential for advancement to supervisory roles.