Senior Service Manager — Hybrid, High-Impact Tech Ops

Co‑op is seeking a Lead Service Manager to own and drive the Blue Yonder services. You will oversee the end‑to‑end management of critical retail and supply chain tech services, ensuring stability, resilience and performance while partnering with technical and business teams.

You will lead incident escalation, drive improvements, and manage governance and reporting. A strong background in service management, ITIL/Agile practices and stakeholder engagement is essential for success in this hybrid

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