Senior ServiceNow AI & Automation Engineer (Remote)

QVC is seeking a Senior ServiceNow AI Engineer to design and deliver intelligent automation across the ServiceNow platform, focusing on ITSM and ITOM. You will lead infrastructure solutions to boost operational efficiency, reduce manual effort, and accelerate incident detection and resolution.

You will build workflows and integrations using Flow Designer, Playbooks and related tools, and advance Service Operations Workspace, virtual agents and predictive capabilities to enable proactive service

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