Senior Solutions Engineer - London

Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community.Intelligence that works. Results that matter.

Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business.

Our Vision:

At Neo4j, we have always strived to help the world make sense of data.

As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive.

The Role

Neo4j is the world’s leading graph database, and our Solutions Engineering (PreSales) team plays a pivotal role in helping customers unlock its potential every day. Neo4j has established itself as a premier data and AI platform for enterprise use cases across Knowledge Graphs, Network & Grid Topology, Root-Cause & Impact Analysis, Fraud & AML, Customer 360, Asset Intelligence, and modern AI workloads including GenAI, LLM-driven applications, and emerging Agentic AI architectures.

As part of Neo4j’s Solutions Engineering (PreSales) organization, you will work directly with strategic and enterprise customers across several key Benelux verticals — including High-Tech Manufacturing, Energy & Utilities, Telecommunications, Financial Services, and the Public Sector. You’ll provide technical and architectural leadership, helping customers design Neo4j-powered solutions that deliver measurable business value.

The role of a Solutions Engineer (PreSales) encompasses a broad range of responsibilities, starting with understanding a customer’s unique requirements and environment. You’ll translate these into tailored solution architectures that incorporate Neo4j’s advanced graph technology, guiding stakeholders throughout the sales cycle. Daily work includes demonstrating Neo4j’s capabilities, whiteboarding solution designs, and engaging with technical decision-makers to align solutions with their strategic priorities.

You’ll bridge the gap between business and technology, combining technical strength with the ability to articulate clear value and outcomes.

Main Responsibilities

• Act as a central player in Neo4j Solution Engineering engagements, supporting customers across the entire customer lifecycle — from early discovery to architecture design, proof-of-value, and long-term adoption.
• Build and nurture strong relationships with strategic and enterprise customer teams.
• Partner closely with Account Executives to communicate the technical and business impact of graph solutions.
• Ensure strong technical alignment and smooth integration of Neo4j into customer environments.
• Provide architectural recommendations aligned with customer strategies and IT landscapes.
• Design and present Neo4j-based prototypes that demonstrate both technical feasibility and business value.

Key Role Characteristics

• Experience: At least 5 years in PreSales / Solutions Engineering or Professional Services, ideally with enterprise customers in High-Tech, Energy, Telecom, Financial Services, or Public Sector.
• Database Expertise: Strong understanding of database platforms, particularly NoSQL.
• Solution Design: Ability to translate business requirements into effective solution architectures.
• Consultative Skills: Proven experience guiding technical teams through complex, consultative engagements.
• Adaptability: Strong desire to learn and quickly adopt emerging technologies.
• Problem-Solving: Passion for tackling complex technical challenges with innovative solutions.
• Enablement: Ability to lead technical workshops and small-group sessions.
• Sales Alignment: Comfortable managing the technical aspects of enterprise sales cycles.

Beneficial Qualifications

• Hands-on experience with graph technologies (Neo4j, Cypher, GDS, GraphQL).
• Knowledge of GenAI, LLM architectures, RAG, or Agentic AI frameworks.
• Experience with vector search, embeddings, or semantic retrieval.
• Background in graph data science, network analysis, or ML pipelines.
• ETL, data integration, or data virtualization expertise.
• Familiarity with complex enterprise IT environments.

Why Join Neo4j?

Neo4j is, without question, the most popular graph intelligence platform in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j.

• Raised the biggest funding round in database history ($325M Series F). Backed by world‑class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well‑funded database companies in history.
• Co‑founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success.
• Countless industry awards . Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform.
• A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers.

Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues.

One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application.

Neo4j Values:

Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values:

(we)-(:VALUE)->(relationships)
(we)-(:FOCUS_ON)->(userSuccess)
(we)-(:THRIVE_IN)->(:Culture {type: (‘Open’, ‘Inclusive’)})
(we)-(:ASSUME)->(:Intent {direction:’Positive’})
(we)-(:WELCOME)->(:Discussions {nature: ‘IntellectuallyHonest’})
(we)-(:DELIVER_ON)->(ourCommitments)

Optional Demographic Questions

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