Senior Solutions Engineer (Pre Sales)

• This is a Pre-Sales technical role embedded in Mintlify’s Sales Team
• You are not a traditional Sales Engineer running canned demos - you are a builder who helps close complex enterprise deals by scoping, prototyping, and delivering custom technical solutions alongside Account Executives
• As enterprise customers evaluate Mintlify, they often require additional technical validation before moving forward
• Your role is to reduce friction in this process by translating customer needs into practical technical solutions, building what’s necessary to demonstrate value, and supporting the sales team in closing larger, more complex deals without straining core engineering
• In this role, you will work closely with Sales, Engineering, Product, and the CEO to win our most strategic deals and turn one-off custom work into repeatable, productized capabilities
• This role is for someone who wants to roll up their sleeves and build
• Partnering with Enterprise AEs on complex enterprise and mid-market deals from discovery through close, serving as the go-to technical operator
• Leading deep technical discovery to understand customer documentation workflows, integrations, and success criteria
• Designing and building custom demos, prototypes, and proofs-of-concept that directly unblock deals and accelerate decisions
• Presenting technical solutions to mixed audiences, from frontline engineers to executive buyers
• Translate customer requirements into clear technical specifications that engineering can realistically deliver
• Scope custom work with enough fidelity to inform pricing, timelines, and contract structure
• Partner with engineering leadership to estimate effort, assess feasibility, and flag risks early. Identify technical debt, integration complexity, or maintenance concerns before deals are signed
• Share customer and field insights to influence product roadmap and go-to-market strategy
• Build internal tools, templates, and processes that make technical selling more repeatable and scalable

Benefits

• Flexible work culture
• 20 days paid time off every year
• Health, dental, vision
• 401k or RRSP
• Free lunch and dinners
• $700/year work setup stipend
• $200/month wellness stipend
• Annual team offsite
• Unlimited free mints

Experience scoping technical work and creating specifications for engineering teamsExperience with enterprise RFPs, security reviews, or procurement processesYou understand how technical decisions impact deal economicsYou’d rather ship a working prototype than a slide deckYou move fast and ship iterativelyYou can run multiple complex deals simultaneously without dropping ballsYou can translate technical depth into business value for executives and explain business constraints to engineersTrack record working directly with customers on technical implementationsBackground in fast-moving startup environments with high autonomyBeing a founding member of our NYC team4+ years of software engineering experience in product or customer-facing roles with previous SE, sales engineering, or solutions consulting experienceExperience with documentation tools, MDX, or content platforms (strong plus)Ability to rapidly build functional prototypes and MVPsComfortable reading and understanding codebases to assess integration complexityProficiency in web technologies: HTML, CSS, JavaScript, modern frameworksStrong full-stack development experience (React, Node.js, APIs, databases)Background in developer tools, APIs, or technical productsUnderstanding of SaaS and usage pricing models and contract structures

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