Open roleExternal
Senior Style Supervisor (Housekeeping)
- edinburgh, United Kingdom
- Full time
Job Description
- *Additional Information**
- *Job Number**
- *Job Category** Housekeeping & Laundry
- *Location** 1 St James Square, Edinburgh, Scotland, United Kingdom, EH1 3AX VIEW ON MAP ( Full Time
- *Located Remotely?** N
- *Position Type** Non-Management
- *W Edinburgh is hiring a Senior Style Supervisor (Housekeeping) to join the team! We invite you to play an integral part in bringing to life this award-winning hotel, situated in the heart of Edinburgh. With W Edinburgh winning the coveted Scottish Hotel of the Year 2025 award, now is the perfect time to join the team and take your career to the next level.**
- *ABOUT THE BRAND** Ignite Curiosity, Expand Worlds. W Hotels are a place to experience life. Were here to open doors and open minds. With us, theres always more. We dare to deliver a different kind of luxury. One that revels in bold ideas and indulges in the unexpected. We believe luxury is the freedom to be yourself and explore desires: whatever, whenever.
- *ABOUT THE ROLE** Reporting to the Style Manager, as Senior Style Supervisor you will play a key role in ensuring the smooth running of the department, deputising for the Style Manager in their absence. We are looking for someone who enjoys managing others, is comfortable working with computer systems and administration, and understands the cleanliness standards required of a luxury hotel. As Senior Style Supervisor, key aspects of your role will include: Supervise the daily operation of the Style (Housekeeping) department Manage the teams productivity Closely monitor and update Opera and HOTSOS systems Be the key liaison between Style, Welcome Office (Front Office) and Engineering to ensure clear and consistent communication on a daily basis Manage stock, including all room amenities and cleaning products Assist the Style Manager in recruiting and retaining talent Train Room Attendants, Public Area and Porters to become experts in their role Manage timekeeping records on a daily and weekly basis Assist the Style Supervisor team with inspecting guest rooms after cleaning to ensure quality standards are met where required Be a role model within the department, assisting the team to perform their role when required Take ownership of guest issues and see them through to resolution Ensure compliance with all Health and Safety protocols Develop teamwork throughout your team Be a W brand ambassador, ensuring the brands voice is present in your interactions with guests and talent Our ideal Senior Style Supervisor is someone who has: A keen eye for detail Strong organization and multi-tasking skills Confidence interacting with guests Confidence in using online systems with a good level of IT literacy Good communication skills both written and verbal English Previous experience working in five star, luxury/lifestyle hotels A positive mindset A genuine passion for working in hospitality In return for your hard work, we give you: World class training and development, including leadership development Unlimited career opportunities (internationally and locally) Wellness and mental health programmes Discounted accommodation, food and beverage in over 9,000 hotels all over the world! Discounts for your friends and family Specially curated discounts in thousands of shops
- *ABOUT THE PROPERTY** W Edinburgh brings bold architecture and a vibrant lifestyle offering to the Scottish capital. Behind a faade featuring a winding steel ribbon reflecting the citys festival spirit this 12-storey structure is the centerpiece of Edinburgh St James Quarter, incorporating retail, leisure and entertainment facilities along with residential apartments. This W hotel helps redefine the citys hospitality landscape. Accordingly, it fuses the brands signature amenities with modern design and W Happenings, highlighting whats new in design, fashion, music and culture. Built in 2023, this new W hotel accommodates guests across 244 stylish guestrooms, including 45 suites. While staying here, guests benefit from the brands signature Whatever / Whenever service philosophy. A real highlight of this property is its rooftop bar and outdoor terrace, pairing exciting cocktails and cuisine with 360-degree views over the historic city. Among the other noteworthy amenities are the W Lounge, a restaurant collaboration with SUSHISAMBA, a FIT workout facility and an AWAY spa, with special functions hosted in 2,450 sq ft of modern event space. If this sounds like the perfect place for you, apply to be a Senior Style Supervisor with us today! _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ W Hotels mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. Were here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests passions to life. If you are original, innovative, and always looking towards the future of whats possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.