Service Advisor

We are pleased to present an excellent opportunity for a Service Advisor in Wimbledon, working for a reputable automotive dealership recognised for its commitment to customer satisfaction and staff development. Our client is seeking a professional individual to join their team and contribute to their ongoing success. This Service Advisor role offers a competitive salary and excellent career prospects within the motor trade industry.

Benefits:

• Competitive basic salary of up to £34,000 per annum, with uncapped earning potential through performance bonuses
• Generous holiday entitlement, with additional leave options from day one
• Industry-leading training programmes, including brand accreditation as a Service Advisor
• Pension scheme with company contributions
• Bonus schemes based on customer satisfaction
• Opportunities for personal growth through ongoing courses and development programmes
• Supportive team environment within a respected dealership
• Employee discounts on products and services

Duties:

• Interpreting customer concerns and liaising effectively with technicians to ensure smooth service delivery
• Greeting customers and scheduling service appointments efficiently
• Providing accurate estimates for repairs and maintenance work
• Handling customer inquiries, queries, and complaints professionally
• Tracking vehicle progress through the workshop and updating customers accordingly
• Delivering exceptional customer service to promote satisfaction and loyalty
• Communicating with workshop teams to ensure timely completion of work

Requirements:

• Previous experience as a Service Advisor within a main dealership environment
• Excellent communication and organisational skills
• Ability to work under pressure and meet deadlines effectively
• Knowledge of automotive systems and workshop processes
• Professional attitude with a customer-first approach
• Willingness to contribute to team success and support ongoing business growth
• Flexibility to work on a rota, including some Saturday mornings

If you are an ambitious Service Advisor eager to advance your career within a forward-thinking dealership that values skill and dedication, we invite you to explore this opportunity further.

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