Service Advisor

Service Advisor - Chertsey

We are recruiting for an experienced Service Advisor, Automotive Service Advisor or Aftersales Advisor to join a smaller independent automotive business in Chertsey. Applicants must have strong automotive technical knowledge, including the ability to prepare accurate repair estimates, alongside experience across customer service, Aftersales and workshop coordination. Main dealership and independent garage backgrounds will both be considered. A Full UK Driving Licence is preferred but not essential, and applicants must have the right to work in the UK.

Job Details

• Location: Chertsey
• Salary: Up to £38,000 basic
• Hours: Monday to Friday, 8:00am-6:00pm, No Weekends
• Reference: 31362

Service Advisor Company Benefits

• Monday-to-Friday working
• No Saturdays currently
• 23 days' annual leave plus bank holidays
• Family-friendly independent garage environment
• Broad position covering service, estimating, parts and workshop control
• Scope to progress into a Workshop Controller or Workshop Manager position
• Main dealership and independent garage backgrounds considered

Service Advisor Role

• Manage customer enquiries and service and repair requirements
• Prepare accurate repair estimates for customers on a daily basis
• Explain repair requirements, costs and vehicle progress clearly
• Source and order parts and complete related administration
• Coordinate workshop activity and monitor work in progress
• Support workshop control and allocate work where required
• Complete service and estimating administration using the DGS system

Service Advisor Requirements

• Previous experience as a Service Advisor, Automotive Service Advisor, Aftersales Advisor or similar
• Strong automotive technical knowledge - essential
• Confidence preparing accurate service and repair estimates
• Good understanding of automotive parts and workshop processes
• Strong customer service and communication skills
• Ability to manage a broad workload within a smaller team
• Main dealership or independent garage experience will be considered
• Full UK Driving Licence is preferred but not essential
• Right to work in the UK

All applications will be treated in the strictest confidence.

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