Service Advisor
- staines upon thames, england, United Kingdom
- Permanent·On-site
- Full time
- £30 - £35 Per Annum
Job Description
SERVICE ADVISOR
STAINES | £30,000-£34,500 BASIC + £30 PER SERVICE PLAN | 33 DAYS ANNUAL LEAVE | MONDAY-FRIDAY | CAREER PROGRESSION
A GREAT OPPORTUNITY FOR AN EXPERIENCED SERVICE ADVISOR
Looking for a Monday-Friday Service Advisor role with a strong basic salary, additional earning potential and a great benefits package?
This Staines opportunity offers a £30,000-£34,500 basic salary, £30 for every service plan sold, 33 days annual leave and genuine opportunities to develop your career within a busy automotive environment.
THE OPPORTUNITY
You’ll be joining an established Aftersales team where you’ll play a key role in delivering a smooth and professional customer journey, from booking vehicles in through to completion and collection.
With Monday-Friday working, a strong benefits package and career progression available, this is a great opportunity for an experienced Service Advisor looking for their next move.
THE ROLE
- Manage customer bookings and vehicle drop-offs
- Liaise closely with the workshop and technicians
- Keep customers updated throughout the repair process
- Prepare job cards, estimates and invoices
- Discuss servicing, maintenance and repair requirements with customers
- Recommend additional products and service plans where appropriate
- Ensure customers receive clear, accurate and professional communication
- Build strong, long-term customer relationships
- Help deliver a consistently high level of customer service
WHAT WE'RE LOOKING FOR
You’ll need:
- Previous experience as an Automotive Service Advisor
- Strong customer service and communication skills
- Confidence discussing vehicle repairs and costs with customers
- Good understanding of Aftersales and workshop processes
- Ability to manage multiple customers and priorities
- A professional, organised and customer-focused approach
It would be great if you also have:
- Main dealership experience
- Experience selling service plans or additional products
- Experience working within a busy workshop environment
- A genuine ambition to progress within Aftersales