Service Engineer - Leeds

About the Role

Our client requires a skilled and proactive Service Engineer to support their client base in and around Leeds . This role involves travelling to customer sites to provide expert technical support, including installation, troubleshooting, and repair of specialized equipment. You will be key in ensuring customer satisfaction by delivering timely and effective technical solutions, upholding the company's reputation for excellence in service delivery.

Key Responsibilities

• Install, maintain, and repair equipment at customer locations throughout the Leeds area.
• Diagnose technical problems and provide effective solutions to restore equipment functionality.
• Perform routine inspections and preventative maintenance to ensure optimal performance.
• Provide clear and concise technical support and guidance to customers.
• Maintain detailed service reports, documenting all work performed and parts used.
• Manage service schedules efficiently to meet customer demands and contractual obligations.

Requirements

• Proven experience in a field service or technical support role.
• Strong technical knowledge of mechanical and/or electrical systems.
• Ability to read and interpret technical documentation and schematics.
• Excellent diagnostic and problem-solving abilities.
• Strong communication and interpersonal skills, with a focus on customer satisfaction.
• A valid UK driving license and the flexibility to travel within the Leeds region are essential.

Benefits

• Competitive salary with potential for performance-based incentives.
• Company vehicle provided for site visits and essential travel.
• Extensive product training and ongoing professional development.
• Pension scheme and holiday pay.
• A rewarding role with opportunities to work with diverse clientele across Leeds .