Service Engineer

About the Role

Our client is seeking a skilled Service Engineer to join their technical operations in Edinburgh . This role involves providing essential on-site and remote support for the installation, maintenance, and repair of specialized equipment. You will be responsible for ensuring the optimal performance and longevity of systems deployed with our client's customers. The ideal candidate is technically proficient, customer-oriented, and capable of working flexibly between on-site visits and remote troubleshooting. This is a great opportunity to contribute to a vital service function within a reputable organisation in Edinburgh , offering a blend of field and home-based work.

Key Responsibilities

• Perform scheduled maintenance, diagnostics, and repairs on equipment at customer locations.
• Respond to service calls, troubleshoot technical issues, and implement effective solutions promptly.
• Conduct installations of new systems and upgrades, ensuring proper configuration and testing.
• Provide remote technical support and guidance to clients when on-site intervention is not required.
• Maintain detailed service records and inventory of spare parts used.
• Adhere to all safety protocols and quality standards during service operations.

Requirements

• Previous experience in a field service or maintenance engineering role.
• Strong technical understanding of mechanical, electrical, and electronic systems.
• Proficiency in using diagnostic tools and reading technical documentation.
• Excellent problem-solving and communication skills.
• Ability to work independently and manage a schedule effectively, including travel within the Edinburgh area.
• A relevant technical qualification or apprenticeship is preferred.

Benefits

• Competitive salary and benefits package.
• Company vehicle for business use.
• Hybrid work model combining on-site and remote responsibilities.
• Opportunities for further training and professional development.
• Pension scheme and paid time off.