Service Manager | York and Scarborough Teaching Hospitals NHS Foundation Trust

Service Manager | York and Scarborough Teaching Hospitals NHS Foundation Trust

Company:

Company: York Teaching Hospital NHS Foundation Trust

An exciting opportunity has arisen for an enthusiastic and well-motivated individual, to join the Lung Cancer Screening as a Service Manager.

The post will be based at Tribune House (YO30 4RY), however the successful candidate may on occasion be required to travel to other sites.

The successful candidate requires excellent communication and team working skills, and will work closely with clinical and non clinical staff on a daily basis, organising and prioritising both their own workload and that of others.

They must have the ability to exercise sound judgement in relation to problem solving, and the ability to practice delegation, negotiation and motivation skills. Most importantly the candidate must have a flexible and patient centred approach.

The successful candidate will be required to:

• Provide management support on a daily basis. The main focus of this is to manage day to day operational issues, to ensure smooth running of the Lung Cancer Screening Service.
• Assist the Programme Manager in the planning of the service, management of patient activity through the pathway and maintaining a safe and affective service.
• Support the Operational Service Manager in investigating and responding to patient complaints and concerns, received in an appropriate and timely manner, in accordance with Trust policy.

You will be responsible for the line management of a team of administrative staff. The range of authority in this respect will be dependent upon the internal management reporting arrangements, but will include a combination of acting as an appointment panel member, making recruitment and selection decisions, conducting personal development reviews, dealing with the initial or subsequent stages of disciplinary, grievance, sickness absence and performance issues.

You will also be responsible for ensuring that appropriate training is delivered to all staff, and that individual staff member(s) work allocation is managed effectively and reallocated as required, to best meet the needs of the service.

To find out more about what it is like to work for our Trust please visit the following link:

We offer a range of benefits to support our staff including:

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

A full description of the role is available in the attachment: job description.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

This advert closes on Thursday 27 Aug 2026

York Teaching Hospital NHS Foundation Trust

York Teaching Hospital NHS Foundation Trust

York Teaching Hospital NHS Foundation Trust

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