Services Global Solution Sales (Digital, Technology and Communications) - SVP

Overview

Citi Commercial Bank (CCB) partners with mid-market and fast growth businesses across the world, especially with clients with international presence and aspirations. The Citi Services business supports clients in 94 markets globally, for their Payments, Liquidity, Trade and Securities Services needs. CCB is seeking a high-performing Services Global Solution Sales (Digital, Technology & Communications) to drive growth across a portfolio of UK and European headquartered clients. This role is focused on leading treasury transformation, originating new business, and delivering integrated financial solutions to some of the fastest-evolving companies in the global economy. As a senior solution sales professional, you will combine sector expertise with strong commercial execution, positioning Citi as a strategic partner to clients navigating rapid innovation, platform-based business models, and evolving regulatory frameworks.

This includes companies operating in digital platforms, fintech ecosystems, and payment intermediaries, where treasury complexity and regulatory scrutiny are increasingly critical.

Responsibilities

• Own and execute a portfolio-led growth strategy, delivering revenue through new business origination, cross-sell, and wallet share expansion
• Build and maintain strategic senior relationships across Digital, Technology, and Communications clients, including fintechs and payment intermediaries
• Lead end-to-end execution of complex, multi-product mandates, including payments, liquidity, embedded finance, and cross-border treasury solutions
• Advise clients on scaling treasury infrastructure to support high-growth, platform-based and multi-jurisdictional business models
• Originate and deliver solutions for payment intermediaries, including safeguarding, client money structures, settlement models, and liquidity optimisation
• Navigate and advise on relevant regulatory frameworks (e.g., e-money, payment services, safeguarding requirements), ensuring solutions align with evolving compliance standards
• Identify and drive cross-border opportunities, leveraging Citi’s global network and capabilities
• Act as a trusted advisor, aligning Citi’s capabilities with clients’ digital transformation, platform expansion, and monetisation strategies
• Maintain strong discipline in pipeline management, forecasting, and revenue realisation
• Ensure adherence to risk, regulatory, and governance frameworks in all client engagements
• Travel: 20%-40% (across UK and Western Europe)

Qualifications

• Experience in corporate/commercial banking or financial services with a strong track record in solution sales and revenue generation
• Deep expertise in payments, liquidity management, cross-border transaction banking, and Trade solutions
• Strong understanding of Digital, Technology, and Communications sectors, including fintech, platform business models, and payment ecosystems
• Experience working with or advising payment institutions, e-money firms, or intermediaries, including knowledge of safeguarding, client fund flows, and settlement processes
• Solid understanding of regulatory frameworks impacting payments and digital finance (e.g., Payment Services Directive, e-money regulations, safeguarding rules)
• Demonstrated ability to originate, structure, and close complex, multi-country, multi-product deals
• Strong commercial acumen with understanding of cash flow, balance sheet optimisation, and scaling treasury for high-growth firms
• Proven ability to operate as both a client leader and internal mentor/influencer within a matrixed organisation
• Excellent communication, stakeholder management, and influencing skills at senior executive levels
• Bachelor’s degree required; advanced degree (MBA or equivalent) preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Equal Opportunity

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, please review Citi’s Accessibility information. View Citi’s EEO Policy Statement and the Know Your Rights poster.

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