Shift Lead: Drive Frontline Excellence & Team Performance

Marks & Spencer in Scarborough is seeking a Shift Lead to lead the fill operation and take operational responsibility for coordinating resources to Serve, Sell and Fill, while guiding the floor in the absence of the Colleague Manager.

The role involves coordinating tasks during opening and closing, driving productivity, ensuring quick payments, maintaining a clean and safe store, and delivering strong customer service with the M&S behaviours.

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