Shift Supervisor
- nottingham, england, United Kingdom
- Permanent
- Full time
Job Description
Shift Supervisor
Company: YMCA Robin Hood Group
Salary: £29,402
Hours: Full-time
Location: Nottingham, NG24 3JB
Job type: Permanent
Posting date: 4 Aug 2026
Closing date: 3 Sept 2026
About the Role
YMCA Robin Hood Group is seeking a Shift Supervisor to lead our dedicated team of Housing Duty Workers across our Nottingham City Centre accommodation buildings. Your role will involve ensuring operational standards are met, staff feel supported and fostering a culture of excellence.
Key Responsibilities
- Support your team with operational challenges.
- Arrange cover for absences.
- Conduct 1-2-1s and annual appraisals.
- Act as an escalation point for queries.
- Facilitate activities and events for residents.
- Ensure compliance with processes.
- Oversee training and development.
- Manage recruitment and onboarding.
- Cultivate a culture of continuous improvement.
About You
As an experienced Team Leader or Supervisor, you will excel in managing a team and find motivation in their success.
Your excellent communication skills will ensure clarity in expectations, and your commitment to continuous improvement will inspire your team.
You will remain calm in challenging situations, providing direction and support when needed.
Your drive for excellence will help us achieve our mission of supporting every young person we serve.
What We Value
- We Seek Out – We’re always looking for ways to do better.
- We Welcome – We include, respect, and support everyone.
- We Inspire – We believe in every person’s potential.
- We Speak Out – We advocate for what’s right.
- We Serve Others – We act with compassion and purpose.
Our North Star – What Guides Us
- Builds the relationships that help them discover who they are
- Develops the skills and confidence to shape their own life
- Learns how to connect with and contribute to the world around them
Your leadership will play a vital role in achieving this mission.
Our Benefits
- Funded training, qualifications & career progression across YMCA services
- Quarterly Campfires – celebrating our impact across the organisation
- Wellbeing package (after passing probation): 24/7 GP access, health/dental cashback, Employment Assistance Programme
- Minimum of 27 days annual leave (plus bank holidays), increasing to 32 days with 5 years’ service
- Discounted YMCA childcare & holiday clubs
- £500 refer-a-friend bonus
- Blue Light Card eligibility + 10% discount at YMCA Café and Malt Cross
Diversity & Safer Recruitment
YMCA Robin Hood Group is committed to equal opportunities, promoting diversity, and creating an inclusive culture where all staff can thrive.
Should you require any adjustments to support your full participation in our recruitment process, we would encourage you to share your needs with us so we can support you with your requirements.
We follow rigorous safer recruitment processes to ensure the protection of children, young people, and adults at risk. All applicants will be subject to enhanced DBS checks, reference checks, and thorough vetting as part of our commitment to safeguarding.
Proud member of the Disability Confident employer scheme
About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.
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