Shop Manager's Assistant - Truro Little Steps

Part-Time Shop Manager's Assistant - Truro Little Steps Shop 10 hours per week £12.71 per hour Join our team for a rewarding career move where 98% of staff agree that they are proud to work for CHSW.

We reserve the right to close this vacancy early if sufficient applications are received; therefore we strongly advise you to apply early

About Us Children’s Hospice South West provides care and support for children with life limiting conditions. Working as part of a small team, you will support the Manager with running the shop.  This shop is crucial to raising essential funds which helps to make most of short and precious lives.

Where you will be working This is a thriving and well established shop where you will have the opportunity to really make a difference within the local community, as a Shop Manager's Assistant you will be involved in all aspects of running the shop. You will work closely with our existing team of friendly paid staff and volunteers. We value our staff and offer an excellent working environment with an enthusiastic and committed team.

The Role

You will be serving customers, sorting and displaying stock, handling cash and following health and safety procedures. Volunteers are essential to our success and you will have the opportunity to plan, prioritise and delegate their workload. You will assist the manager in encouraging a positive working culture and help to create a happy working environment. Our shop operates 7 days a week.

The Successful Candidate Excellent verbal and written communication skills are essential.  You will be organised and able to manage time effectively.  You will have experience of working in retail or a customer service position. You will have the ability to work as part of a team, and alone using your own initiative.

What we offer

Earning from £12.71 per hour, you will also benefit from:

∎ 33 days (plus bank holidays) holiday entitlement, which increases with service ∎ enhanced sick pay scheme rising up to 6 months full and 6 months half pay ∎ personal pension scheme with 7% employer contribution ∎ family friendly policies, with enhanced maternity/adoption pay ∎ occupational health, wellbeing and counselling services and employee assistance programme ∎ group life insurance scheme ∎ training and development opportunities ∎ environmental and green agenda ∎ a supportive and inclusive environment ∎ a chance to make a real difference

Training Full on-the-job training will be given including opening and closing of the shop, use of the till and CHSW systems, and stock display.

To find out more about what you could be part of please look at our website. Be inspired by our family stories (url removed)  or view our quality report (url removed)/about/publications/quality-accounts

How to Apply Please apply by clicking on the link before the closing date of Sunday 2nd October 2026

We reserve the right to close this vacancy early if sufficient applications are received; therefore we strongly advise you to apply early

If you have any questions, please visit our website to find our more, or use our email to contact us and speak to one of our HR team today.

Anticipated Interview Date:  TBC

CHSW Equality, Diversity and Inclusion Statement CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service.  We welcome applications from all sections of the community.  Charity Registration Number (phone number removed)

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