Showroom Advisor

J ob Title: Showroom Advisor Salary: £26,000 - £28,000 – OTE bonus Location: Solihull, Midlands Are you a passionate Showroom Advisor and looking for an exciting new role? Your Recruitment Coach are currently looking for a Showroom Advisor to work with one of their well-established and very successful clients based in Hertfordshire to work as part of their team. Showroom Advisor Our client is passionate about sourcing and supplying high-quality natural stone and porcelain tiles to customers across the UK. With a reputation for exceptional craftsmanship, stylish collections, and outstanding customer service, we work with homeowners, designers, and trade professionals to bring beautiful spaces to life. As a growing and dynamic company, we pride ourselves on our knowledgeable team, supportive culture, and commitment to excellence in everything we do. Overview of the Role: We are looking for a Sales Advisor to join our Hemel Hempstead team due to expansion. As a Sales Advisor you will work closely alongside our showroom team to deliver exceptional service to our customers. This role requires a friendly and confident communicator, who thrives in a customer service/sales role. The fast-paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro-active and reactive to the customers' requirements. Key responsibilities: As a sales advisor your key role is to provide ide support to our showroom team, as well as provide excellent customer service whilst guiding the customer throughout the sales process. The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform - grammatical accuracy is vital. As a sales advisor you will offer our customers the highest level of support and advice throughout their journey with us which includes technical advice, design advice and resolving customer queries. Additional responsibilities Answering incoming sales calls Making outbound calls to our customer database Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors Updating the CRM system with relevant client information and daily activity Arranging samples to be dispatched Welcoming customers to the showroom and building relationship with clients, ensuring a professional and friendly welcome is always received Maintaining a clean and tidy showroom Providing drinks to customers during their appointments Confirming showroom appointments with customers prior to their arrival Key responsibilities: As a sales advisor your key role is to provide support to our showroom team, as well as provide excellent customer service whilst guiding the customer throughout the sales process. The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform - grammatical accuracy is vital. As a sales advisor you will offer our customers the highest level of support and advice throughout their journey with us which includes technical advice, design advice and resolving customer queries. Skills & Experience: Essentials Experience in a sales environment Extremely well organised and able to prioritise tasks Enthusiastic and hands on – this is a busy, fast-paced company Self-motivated with the ability to inspire those around you Strong customer focus Excellent communicator Minimum of 2 years sales experience Must have experience in using a CRM Familiar with Microsoft office Travel Requirements: Occasional travel between showroom and other company sites is required. Applicants should be able to commute reliably and hold a full UK driving licence. If this Showroom Manager position sounds like you, then please forward your CV to Katie at Your Recruitment Coach, Thank you. Your Recruitment Coach is an independent recruitment consultancy based in Peterborough, supplying permanent, temporary and contract personnel, from office junior through to the highest levels of management both locally and nationally.

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