Showroom Sales Consultant - Fulham, London
- london, england, United Kingdom
Job Description
Broadleaf are leading British manufacturers of beautiful wood flooring with a proud reputation for quality, choice, expertise and service. We have 10 showrooms, a thriving commercial arm and a unique range of products designed and made in Wales. Our customers include homeowners, architects, interior designers, and trade professionals.
The Role
We're currently looking for an enthusiastic and customer-focused Sales Consultant to join our London showroom team in Fulham. If you enjoy building relationships, have an eye for design, and thrive in a consultative sales environment, we'd love to hear from you.
About The Role
As a Sales Consultant, you'll be the first point of contact for customers visiting or contacting our showroom. You'll take time to understand each customer's project, guide them through our range, and provide expert advice to help them make the right choice.
From the initial enquiry through to after-sales support, you'll deliver an exceptional customer experience while helping to achieve showroom sales targets.
Key Responsibilities
- Welcome customers to the showroom and provide a warm, professional experience.
- Understand customers' requirements, budgets, and design aspirations.
- Recommend suitable solutions from our range, explaining product features and benefits.
- Prepare quotations, follow up enquiries to maximise sales opportunities and process orders accurately.
- Liaise with customers, colleagues and installers to optimise sales and ensure a smooth and successful customer experience.
- Maintain excellent product and operational knowledge .
- Ensure the showroom is presented to the highest standard.
- Contribute to achieving showroom sales targets.
About You
You'll be someone who enjoys helping customers and takes pride in delivering exceptional service. You'll have strong communication and admin as well as a genuine interest in interiors, design, or home improvement.
Alongside this you have:
- Previous experience in retail, showroom, or consultative sales.
- Outstanding customer service and relationship-building skills.
- Confidence in managing multiple customer enquiries at the same time.
- Strong organisational skills and attention to detail.
- Good IT skills, including Microsoft Office and CRM systems.
- A proactive, positive attitude with a desire to learn.
- Experience within flooring, interiors, kitchens, bathrooms, furniture, or other premium home improvement products would be advantageous but is not essential, as full product training will be provided.
What We Offer
- Competitive salary up to £29k per annum.
- Comprehensive product and sales training.
- Opportunity to work with a respected premium British brand.
- Supportive and collaborative team environment.
- Employee benefits and staff discounts.