SMART Technician

Working Hours Monday to Friday Weekend availability may be required to meet business needs. About Steven Eagell As an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership. As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive. Whether you have a passion for sales and delivering exceptional customer experiences, strong organisational and financial skills, or technical expertise in automotive diagnostics and repair, there is a place for you within our team.

Key Responsibilities

• Assess vehicle damage and prepare accurate repair estimates using approved estimating tools.
• Carry out minor cosmetic repairs on customer and site vehicles in line with manufacturer standards and Minor Damage Repair techniques.
• Ensure repairs are completed efficiently and within agreed timescales while maintaining high-quality standards.
• Maintain repairs within Minor Damage Repair parameters where possible, with occasional larger repairs undertaken if required.
• Ensure effective and economical use of materials and dry goods during repairs.
• Keep the working environment clean, organised, and safe at all times.
• Adhere to all company health and safety policies, ensuring safe working practices and correct use of equipment, materials, and PPE.
• Drive and manoeuvre both customer and site vehicles safely within the dealership premises.
• Maintain clear and effective communication with the Accident Repair Co-ordinator regarding repair progress and requirements.
• Work collaboratively with colleagues while also demonstrating the ability to work independently using initiative.
• Attend manufacturer and company training courses, including Toyota training, as required.
• Undertake additional duties as necessary to support the wider needs of the business.

Key Skills & Experience

• Previous experience carrying out Minor Damage Repairs or working in a vehicle repair/paint environment.
• Experience estimating vehicle damage using industry estimating systems.
• Strong attention to detail and commitment to delivering high-quality repairs.
• Ability to manage workload efficiently and meet deadlines.
• Good communication skills and the ability to work effectively within a team.
• Self-motivated with the ability to work on own initiative.
• Full UK driving licence preferred.

Benefits

• Competitive basic salary (£30,000 – £37,000) with bonus scheme
• 25 days annual leave + Bank Holidays and your Birthday Off
• Long Service Awards / Colleague Recognition
• Enhanced Maternity / Paternity at qualifying service length
• Car Benefit Scheme after successful completion of a probation period
• Sales Incentives
• Comprehensive training provided
• Company pension scheme
• Death in Service
• Access to high street discounts through Perk Box
• In-house, manufacturer & professional qualifications
• Staff referral scheme
• Access to medical cover through Simply Health

We have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world’s largest automotive brand. The Steven Eagell Group is an award-winning employer and Europe’s largest Toyota and Lexus retailer, with 43 locations across the Southeast, East of England and West Midlands. Our foremost objective is to offer complete satisfaction to every one of our valued customers.

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