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SMB Client Success Manager — Growth & Retention
- watford, england, United Kingdom
- Permanent·On-site
- Full time
- £40 - £56 Per Hour
Job Description
Lloyds Banking Group is seeking a Client Success Manager for SMB accounts to nurture relationships with existing customers and identify opportunities within the portfolio. You will coordinate with Implementation and Business Development teams and provide proactive support to enhance customer value.
The role emphasizes strong IT literacy, Excel-based reporting, and cross-functional collaboration to ensure successful onboarding and ongoing service excellence.
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