Social Media and Community Manager

About the Role

Our client is searching for a creative and engaging Social Media and Community Manager to cultivate a vibrant online presence for their brands in Birmingham . You will be responsible for crafting compelling content, fostering meaningful interactions with our audience, and building a strong, loyal community across various social platforms. This role is pivotal in enhancing brand visibility, driving customer engagement, and gathering valuable feedback to inform marketing strategies. You will work in a supportive team environment where your creativity and strategic input are highly valued, contributing to the overall success and growth of the company's digital footprint.

Key Responsibilities

• Develop, implement, and manage a social media strategy that aligns with business goals and increases brand awareness.
• Create, curate, and publish engaging, high-quality content across platforms like Instagram, Facebook, Twitter, LinkedIn, and TikTok.
• Monitor social media channels, respond to comments and messages promptly, and foster positive community engagement.
• Analyze social media performance metrics and provide regular reports on key insights and recommendations for optimization.
• Identify and engage with key influencers and brand advocates to expand reach and credibility.
• Collaborate with marketing and product teams to ensure brand consistency and execute integrated campaigns.

Requirements

• Proven experience as a Social Media Manager or Community Manager, with a strong portfolio of successful campaigns.
• Excellent content creation skills, including copywriting, basic graphic design, and video editing.
• Deep understanding of social media platforms , algorithms, and best practices for engagement.
• Experience with social media management tools (e.g., Hootsuite, Buffer) and analytics platforms.
• Strong communication, interpersonal, and customer service skills.
• Ability to work effectively in a fast-paced, team-oriented environment.

Benefits

• Competitive salary package with potential for annual increases.
• Opportunity to shape and grow a brand's online community.
• On-site training and professional development opportunities.
• Company-sponsored social events and team-building activities.
• Generous holiday allowance and pension scheme.