Social Media & E-commerce Executive

About the Role

Our client is looking for a dynamic and hands-on Social Media & E-commerce Executive to join their vibrant team in Manchester . This role is essential for driving online sales and enhancing brand presence through engaging social media content and effective e-commerce operations. You will be responsible for managing day-to-day social media activities, optimizing product listings, and supporting the execution of online marketing campaigns. This is an excellent opportunity for an individual passionate about both social media trends and the intricacies of e-commerce, eager to contribute to a growing business in a hands-on capacity. You'll be part of a dedicated team that values innovation and a proactive approach to achieving commercial success.

Key Responsibilities

• Manage and grow the company's social media profiles (e.g., Instagram, Facebook, Twitter) on a daily basis.
• Create, schedule, and publish engaging content, including graphics, videos, and compelling copy, to drive follower interaction and brand loyalty.
• Monitor social media conversations, respond to comments and messages, and escalate customer service issues as needed.
• Optimize product listings on the e-commerce website, ensuring accuracy, compelling descriptions, and high-quality imagery.
• Assist in the execution of online marketing campaigns, including email marketing and paid social advertising.
• Track social media and e-commerce performance metrics, providing insights for improvement.

Requirements

• Previous experience in social media management and e-commerce operations.
• Proficiency with social media scheduling and analytics tools.
• Familiarity with e-commerce platforms (e.g., Shopify, WooCommerce).
• Strong content creation skills, including basic graphic design and copywriting.
• Excellent organizational skills and the ability to manage multiple tasks effectively.
• A keen interest in digital marketing and e-commerce trends.

Benefits

• Competitive salary based on experience.
• Hybrid work arrangement providing flexibility.
• Exposure to various aspects of digital marketing and e-commerce in Manchester .
• Employee discount on company products.
• Supportive team environment with opportunities for skill development.