Social Media Manager

About the Role

Our client is seeking a dynamic and experienced Social Media Manager to spearhead their digital presence and engagement strategies within the vibrant London e-commerce sector. This pivotal role involves crafting and executing innovative social media campaigns across various platforms to drive brand awareness, customer acquisition, and community growth. You will be instrumental in shaping our client's online narrative, fostering meaningful interactions with their target audience, and ensuring a consistent, compelling brand voice that resonates across all digital touchpoints. This is an exciting opportunity to make a significant impact in a fast-paced, evolving market.

Key Responsibilities

• Develop and implement comprehensive social media strategies aligned with marketing objectives and brand guidelines.
• Create, curate, and manage engaging content (text, images, video) for all social media channels, including Instagram , Facebook , Twitter , and TikTok .
• Monitor social media trends, user-generated content, and competitor activity to identify opportunities for engagement and growth.
• Manage and grow the online community, responding to comments, messages, and inquiries in a timely and professional manner.
• Analyze social media performance using analytics tools and provide regular reports on key metrics, insights, and recommendations for optimization.
• Collaborate with marketing, design, and product teams to ensure cohesive brand messaging and campaign execution.

Requirements

• Proven work experience as a Social Media Manager or similar role, preferably within e-commerce.
• Demonstrable experience developing and executing successful social media campaigns and content calendars.
• Excellent knowledge of major social media platforms and their respective best practices.
• Proficiency in social media analytics tools (e.g., Google Analytics, Sprout Social, Hootsuite) and content creation software.
• Strong copywriting, editing, and communication skills with a keen eye for detail and brand consistency.

Benefits

• Competitive salary package.
• Hybrid working model offering flexibility between home and office.
• Opportunities for professional development and training.
• Employee discounts on products and services.
• A collaborative and creative team environment in the heart of London .